What are the responsibilities and job description for the Salon Concierge position at Bombshell Salon?
Bombshell Uptown is a distinguished salon located at 339 Delaware Ave, Delmar, New York, dedicated to delivering exceptional beauty and self-care experiences. With a focus on excellence, creativity, and customer satisfaction, Bombshell Uptown serves as a go-to destination for clients seeking premium salon services. Our team is passionate about creating a welcoming and professional environment that empowers clients to look and feel their best.
This is an on-site, full-time role based in Albany, NY for a Salon Concierge. The Salon Concierge will oversee client interactions, handle appointment reservations, coordinate communications, and manage receptionist duties. Key tasks include welcoming clients, ensuring smooth customer service, managing inquiries, and maintaining the front desk. The role emphasizes creating a positive guest experience and supporting daily salon operations efficiently.
- Strong skills in Concierge Services and handling Reservations
- Exceptional Communication and Customer Service abilities
- Experience in Receptionist Duties, including managing schedules and providing client support
- Ability to remain organized and detail-oriented in a fast-paced environment
- Previous experience in a salon, spa, or hospitality industry is a plus
- Proficient in using salon management or scheduling software is highly desirable