What are the responsibilities and job description for the Medical Assistant - Full-Time, Day Shift position at Bold Steps Behavioral Health?
Role Overview
This multi-functional position involves administrative duties related to insurance verification, obtaining authorizations, and pre-registration for appointments and procedures. The role requires a certified Medical Assistant who will also provide clinical coverage as needed to support patient care.
Key Responsibilities
This multi-functional position involves administrative duties related to insurance verification, obtaining authorizations, and pre-registration for appointments and procedures. The role requires a certified Medical Assistant who will also provide clinical coverage as needed to support patient care.
Key Responsibilities
- Verify demographic and insurance information for accurate reimbursement.
- Identify payers, coordinate benefits, and arrange for financial counseling if necessary.
- Verify patient eligibility, benefits, and coordinate referrals/authorizations.
- Pre-register patients and schedule appointments.
- Act as liaison between hospital, patients, providers, and payers.
- Document patient accounts accurately and submit billing information.
- Follow up on billing denials and ensure smooth workflow across departments.
- Maintain communication with patients, families, and staff.
- Obtain updated insurance guidelines and participate in training.
- Perform data entry, audits, and generate reports; assist in staffing as needed.
- Maintain clinical competencies as a Medical Assistant and float to clinical duties.
- High School Diploma or equivalent.
- Current Medical Assistant certification and BLS certification.
- At least 1 year of medical office experience preferred; 1 year of insurance-related work experience required.
- Strong communication skills and ability to collaborate across departments.
Salary : $22 - $30