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Medical Assistant - Full-Time, Day Shift

Bold Steps Behavioral Health
Newburyport, MA Full Time
POSTED ON 10/8/2026
AVAILABLE BEFORE 11/1/2026
Role Overview

This multi-functional position involves administrative duties related to insurance verification, obtaining authorizations, and pre-registration for appointments and procedures. The role requires a certified Medical Assistant who will also provide clinical coverage as needed to support patient care.

Key Responsibilities

  • Verify demographic and insurance information for accurate reimbursement.
  • Identify payers, coordinate benefits, and arrange for financial counseling if necessary.
  • Verify patient eligibility, benefits, and coordinate referrals/authorizations.
  • Pre-register patients and schedule appointments.
  • Act as liaison between hospital, patients, providers, and payers.
  • Document patient accounts accurately and submit billing information.
  • Follow up on billing denials and ensure smooth workflow across departments.
  • Maintain communication with patients, families, and staff.
  • Obtain updated insurance guidelines and participate in training.
  • Perform data entry, audits, and generate reports; assist in staffing as needed.
  • Maintain clinical competencies as a Medical Assistant and float to clinical duties.

Qualifications & Skills

  • High School Diploma or equivalent.
  • Current Medical Assistant certification and BLS certification.
  • At least 1 year of medical office experience preferred; 1 year of insurance-related work experience required.
  • Strong communication skills and ability to collaborate across departments.

Pay Range: $22.05 - $29.68 per hour, with compensation based on experience, certifications, and other factors.

Salary : $22 - $30

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