Assistant Manager, Front End

The Boise Co-op is seeking an exceptionally dependable Assistant Front End Manager to support our Front End operations.

This role is key to ensuring our shoppers have an outstanding experience while upholding our Co-op’s Core Values. The ideal candidate thrives in a dynamic environment, leads by example, and can adapt to changing needs with professionalism and enthusiasm.

Responsibilities and Duties

• Assist the Front End Manager with scheduling, training, and developing staff to maintain adequate coverage and consistent performance.

• Support staff accountability through fair coaching, performance evaluation, and corrective action when needed.

• Collaborate with the Front End Manager and Senior Leadership Team to meet department goals for sales, labor, and margin while improving quality and efficiency.

• Promote memberships, Round Up donations, and Co-op values while providing excellent customer service and ensuring compliance with state regulations on alcohol sales.

• Oversee daily Front End operations, ensuring smooth transactions, compliance with cash handling procedures, and accurate register balances.

• Assist with financial procedures, including balancing the safe, performing register drops and loans, and preparing nightly deposits.

• Ensure cleanliness and organization of the Front End, foyer, cart areas, eating areas, and restrooms to maintain a safe and welcoming environment.

• Prepare and communicate daily huddle information, assign registers and tasks, and ensure team readiness for each shift.

• Monitor self-checkout stations, assist customers as needed, and address concerns professionally and efficiently.

• Enter accurate information (SKU, quantity, weight) into the POS system to capture correct inventory and sales data.

Qualifications and Skills

• Proven dependability, strong work ethic, and ability to adapt to shifting priorities.

• Willingness and ability to work a highly flexible schedule, including early mornings, evenings, weekends, and holidays.

• Excellent communication and interpersonal skills with both staff and customers.

• Strong leadership, supervisory, and training abilities that foster teamwork and accountability.

• Ability to remain calm, objective, and professional when handling complex issues.

• Strong organizational, problem-solving, and decision-making skills.

• Ability to work efficiently in a fast-paced environment while maintaining accuracy and attention to detail.

• Demonstrated motivation to ensure quality, consistency, and increased productivity.

• Commitment to learning and understanding department operations to ensure smooth, successful functioning.

Education and Experience

• High school diploma or equivalent required.

• 4 years of retail experience, preferably in a grocery or customer service–focused environment.

• Must be able to pass a criminal background check.

Physical Demands
This position requires sufficient physical ability and mobility to work in a grocery store setting, including standing or sitting for prolonged periods, occasional stooping, bending, kneeling, crouching, reaching, twisting, and lifting up to 50 lbs. Repetitive hand and arm movements, use of step stools or ladders, and proper PPE when using appliances and equipment are required.

It is the policy of Boise Co-Op that qualified individuals with disabilities are not discriminated against because of their disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. It is further the policy of Boise Co-Op to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. Boise Co-Op is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the HR Department by phone (208) 472-4507.

Boise Co-op is an Equal Opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, gender identity, sexual orientation, national origin, disability, protected Veteran status or any other protected category under applicable state/federal law.  The Boise Co-op participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Salary : $23