IT Systems Admininstrator

Description

About Us

Bogota Savings Bank has been a community-anchored financial institution since 1893. Originally established as Bogota Savings and Loan, we converted to a State Mutual Savings Bank in 1996 and later merged with Gibraltar Bank in 2021, expanding our footprint into Essex and Morris counties. We believe banking should be personal, local, and reliable. Our mission is to provide excellent customer service, affordable and efficient banking solutions, and superior product offerings to our customers across New Jersey. Whether it’s through our full-service branches, surcharge-free ATM network, or modern digital banking tools, we serve our communities with integrity, care, and responsiveness.

About the Role

The IT Systems Administrator plays a critical role in supporting Bogota Savings Bank’s technology environment and day-to-day operations. This role is responsible for maintaining, securing, and evolving the Bank’s systems and infrastructure while providing reliable technical support to internal teams. Working closely with colleagues and external partners, you will help ensure our technology is stable, secure, and aligned with the needs of a modern community bank. This is a hands-on, on-site role that balances systems administration, network support, troubleshooting, and continuous improvement. Your work directly supports employee productivity, regulatory compliance, and the secure delivery of services to our customers.

Key Responsibilities

• Provide day-to-day technical support to end users, resolving helpdesk tickets related to hardware, software, systems, and applications in a timely and service-oriented manner
• Administer, maintain, and troubleshoot core systems including Windows Server environments, Active Directory, ADFS, Group Policy, and associated infrastructure
• Manage user accounts, permissions, access controls, and password resets across systems and banking applications
• Monitor relevant system, security, and application logs to identify issues, support troubleshooting, and ensure system availability and performance
• Support virtualization and hybrid environments, including VMware, Hyper-V, and Microsoft Azure, escalating complex issues as needed
• Support Office 365 services, including Exchange, SharePoint, Teams, and email security
• Perform routine patching, software distribution, backups, and device health monitoring; review and maintain related reports
• Manage end-user devices throughout their lifecycle, including deployment, configuration, inventory tracking, ongoing health monitoring, and secure decommissioning of hardware
• Assist with maintaining network services and security, including SD-WAN, VOIP systems, firewalls, antivirus, and intrusion detection
• Work closely with IT vendors and service providers to resolve technical issues and support system maintenance
• Maintain accurate technical documentation and assist with regulatory exams, audits, and compliance activities
• Travel to branch locations as needed to support end-user technology and local systems

Requirements

• Associate’s degree or higher in Information Technology, Computer Science, or a related field; a bachelor’s degree is preferred
• Minimum of six months of full-time experience in a technology or systems support role; experience in a banking or financial services environment is highly desirable
• Strong proficiency in system administration and network administration
• Experience supporting Windows Server environments, Active Directory, and virtualization platforms
• Working knowledge of SD-WAN networks, VOIP systems, and network security concepts
• Experience with Microsoft Windows, macOS, Microsoft Office, and web-based applications
• Familiarity with cloud and hybrid environments, including Microsoft Azure
• Ability to lift up to 50 lbs and travel to branch locations as needed
• Relevant certifications (e.g., CompTIA Network , CompTIA Security , Microsoft or Azure certifications) are a plus

About the Candidate

You are a technically curious and service-oriented professional who enjoys solving problems and supporting others. You take pride in maintaining reliable, secure systems and understand the importance of technology in a regulated banking environment. You are comfortable working independently while also collaborating closely with colleagues, vendors, and cross-functional teams.You bring a thoughtful, detail-oriented approach to your work, communicate clearly with both technical and non-technical audiences, and adapt quickly as technologies and business needs evolve.

Benefits

• Health, Dental, Vision (85 - 90% Paid by the Employer Depending on Plan Selection)
• 401k w/ 3% Non elective contribution up to an additional 6% Match
• AD&D, STD, LTD, GTL, Voluntary Life Insurance
• 13 Holidays, 15 Days of PTO

Core Competencies 

Tech Savvy – Anticipating and adopting relevant technologies to support secure, reliable, and efficient banking operations.

Manages Complexity – Making sense of interconnected systems, regulatory requirements, and technical issues to deliver effective solutions.

Customer Focus – Building strong internal partnerships and delivering responsive, service-oriented technology support.

Plans and Aligns – Prioritizing work, managing systems proactively, and aligning technical efforts with organizational goals.

Communicates Effectively – Clearly conveying technical information and solutions to diverse audiences, including non-technical stakeholders.

Ensures Accountability – Taking ownership of responsibilities, following through on commitments, and maintaining high standards for system reliability and security.

Salary : $55,000 - $60,000