What are the responsibilities and job description for the Web Platform & Digital Experience Manager position at Boehringer Ingelheim?
Description
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
What Makes This Role Exciting
Within Commercial Excellence, the Omnichannel Engagement organization connects digital platforms, engagement channels and customer insights to improve how veterinary professionals and consumers interact with the company.
The Web Platform capability supports the operational management and continuous improvement of the web environments that enable these experiences.
Duties & Responsibilities
The Web Platform & Digital Experience Manager acts as the operational expert for web platforms supporting both veterinary professional and consumer engagement environments.
The role works closely with the Associate Directors responsible for Veterinary and Consumer Web Ecosystems, helping ensure that digital platforms operate efficiently, remain stable and deliver high-quality user experiences.
The position collaborates with IT teams, ERP integrations supporting B2B environments, consumer digital hubs, platform partners and agencies to ensure the smooth operation and evolution of web environments.
Operational SEO, generative search optimization and certain development activities are typically supported by external partners and international hubs, while this role focuses on platform coordination, usability and performance.
What You Will Help Build
We are looking for a digital professional with strong experience in web platforms and digital user experience environments.
Successful candidates typically bring experience in:
Our Company
Why Boehringer Ingelheim?
With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.
Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.
Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.
Want to learn more? Visit https://www.boehringer-ingelheim.com
As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in a number of ways to foster a healthy working environment, meaningful work, mobility, networking and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.
What Makes This Role Exciting
- Operate and continuously improve the digital platforms that support veterinary professionals and consumers, ensuring reliable, intuitive and high-quality web experiences across the engagement ecosystem.
- Work at the intersection of digital experience, technology and customer engagement, collaborating with IT, platform partners and omnichannel teams
- Help ensure web environments function as strong engagement platforms, supporting both professional and consumer journeys
Within Commercial Excellence, the Omnichannel Engagement organization connects digital platforms, engagement channels and customer insights to improve how veterinary professionals and consumers interact with the company.
The Web Platform capability supports the operational management and continuous improvement of the web environments that enable these experiences.
Duties & Responsibilities
The Web Platform & Digital Experience Manager acts as the operational expert for web platforms supporting both veterinary professional and consumer engagement environments.
The role works closely with the Associate Directors responsible for Veterinary and Consumer Web Ecosystems, helping ensure that digital platforms operate efficiently, remain stable and deliver high-quality user experiences.
The position collaborates with IT teams, ERP integrations supporting B2B environments, consumer digital hubs, platform partners and agencies to ensure the smooth operation and evolution of web environments.
Operational SEO, generative search optimization and certain development activities are typically supported by external partners and international hubs, while this role focuses on platform coordination, usability and performance.
What You Will Help Build
- Reliable and scalable web platforms supporting professional and consumer engagement
- Strong usability and intuitive user experiences across digital environments
- Effective coordination between business teams, IT partners and platform providers
- Continuous platform improvement driven by performance monitoring and user feedback
We are looking for a digital professional with strong experience in web platforms and digital user experience environments.
Successful candidates typically bring experience in:
- CMS platforms such as Drupal, Magento or similar environments
- Web platform operations and coordination with IT teams
- UX fundamentals and usability best practices
- Technical SEO and search optimization collaboration with partners
- Digital platform environments within professional or consumer ecosystems
- Bachelor’s degree required
- Advanced degree preferred
- 5 years relevant experience
- Operational excellence
- Attention to detail
- Digital fluency
- Continuous improvement
- Experience in Project management
- Optimization mindset
- Analytical mindset
- Stakeholder management
- Adaptability
- Collaboration
- Communication skills
- High learning agility
- Resilience in a fast-paced environment
- Must be legally authorized to work in the United States without restriction
- Must be willing to take a drug test and post-offer physical (if required)
- Must be 18 years of age or older
Our Company
Why Boehringer Ingelheim?
With us, you can develop your own path in a company with a culture that knows our differences are our strengths - and break new ground in the drive to make millions of lives better.
Here, your development is our priority. Supporting you to build a career as part of a workplace that is independent, authentic and bold, while tackling challenging work in a respectful and friendly environment where everyone is valued and welcomed.
Alongside, you have access to programs and groups that ensure your health and wellbeing are looked after - as we make major investments to drive global accessibility to healthcare. By being part of a team that is constantly innovating, you'll be helping to transform lives for generations.
Want to learn more? Visit https://www.boehringer-ingelheim.com