What are the responsibilities and job description for the Front Office Coordinator position at Body Mechanix Physical Therapy?
Position Summary: OurFront Desk Coordinator serves as the first point of contact for patients, visitors, and referral sources. This role is critical in creating a welcoming environment, delivering exceptional customer service, and ensuring smooth daily operations at the clinic. The ideal candidate is professional, dependable, and proactive, with a strong commitment to integrity, teamwork, and taking ownership of the front desk’s efficiency and performance.
Key Responsibilities
1. Patient Experience & Customer Satisfaction
2. Scheduling & Workflow Optimization
3. Administrative & Operational Duties
4. Integrity & Ownership of Front Desk Operations
5. Team Collaboration
Qualifications & Skills
- Prior experience in a medical, therapy, or customer service role preferred.
- Excellent interpersonal, verbal, and written communication skills.
- Strong organizational skills with the ability to multitask in a fast-paced environment.
- Proficient in scheduling software, Microsoft Office Suite, and basic computer skills.
- High level of integrity, accountability, and attention to detail.
- Positive, team-oriented attitude with a willingness to go above and beyond.
Preferred: Previous medical scheduling and benefit checks
Job Type: Part-time
Pay: $19.00 - $21.50 per hour
Benefits:
- 401(k) matching
- Flexible schedule
Work Location: In person
Salary : $19 - $22