Studio Manager

CLASSICAL PRECISION. ATHLETIC INTENSITY. SERIOUSLY GOOD ENERGY.

At BODY, we’re redefining the Pilates experience. We honor the precision and principles of classical Pilates while turning up the intensity with athletic movement, purposeful resistance, and infrared heat.

Our 50-minute classes are low impact, high intensity, and designed to challenge, strengthen, and empower every body. Every movement has a purpose, every class brings the energy, and every shake is a reminder that you’re getting stronger.

We’re passionate about movement, obsessed with the experience, and committed to building a community that inspires people to show up, push their limits, and feel their best.

We believe in getting stronger, showing up for each other, and bringing seriously good energy to everything we do. One shake at a time.

Who We're Looking For

A LEADER WITH DRIVE, A PASSION FOR FITNESS, AND A LOVE FOR PEOPLE.

• We’re looking for someone who brings the energy, ambition, and leadership to help BODY thrive. You live and breathe fitness, love building relationships, and know how to turn great experiences into a loyal community.
• You will be leading our studios in both our Coral Gables & Aventura locations
• You’re just as comfortable driving sales and growing a business as you are managing day-to-day operations, leading a team, and creating an environment where people love to work.

You’re our kind of person if you:

• Live for fitness: You’re passionate about movement, wellness, and helping people feel their strongest.
• Know how to sell: You have sales experience, understand how to build relationships, and know how to turn leads into loyal clients.
• Lead with confidence: You have previous leadership or management experience and know how to motivate, develop, and bring out the best in a team.
• Thrive on operations: You’re organized, proactive, and comfortable managing the details that keep a business running smoothly.
• Bring the energy: You’re positive, driven, solutions-oriented, and ready to roll up your sleeves.
• Think like an owner: You take initiative, care about results, and see opportunities to make things better.
• You’re not just here to manage a studio. You’re here to build a team, grow a community, and help shape the BODY experience.
• If you’re passionate about fitness, people, and performance, we’d love to meet you. 

Studio & Client Experience

• Hospitality standard. Bring BODY's client experience to life in every interaction: greet clients warmly and by name, help them feel part of the community, celebrate their progress and milestones, and thank them for showing up.
• Front desk leadership. Guide the Leads and Wellness team day to day, setting priorities, reinforcing studio standards, and acting as their go-to for questions and support.
• Client communications. Handle in-studio, phone, and email communication with clients, plus account tasks like new client setup, bookings, purchases, and general account support.
• Client insight. Stay in close contact with clients to understand what they need, gauge their satisfaction, and act on what you learn and communication client needs to studio manager, am and above
• Feedback and resolution. Monitor and respond to client feedback, resolving concerns quickly and thoughtfully.
• Escalation. Keep the Studio Manager informed of any team or client issues that need their attention.

Sales & Revenue:

• Sales ownership. Share accountability with the Studio Manager for hitting monthly revenue, membership, and retail goals.
• Intro conversions. Own the first-timer journey from booking through follow-up, turning intro clients into members with personalized recommendations and timely outreach.
• Membership growth. Proactively identify upgrade and renewal opportunities, guiding clients toward the package or membership that fits their goals.
• Sales coaching. Train and coach Leads on consultative selling, front desk scripts, and closing conversations, with regular role-play and feedback.
• Pipeline management. Track leads, intro visits, expiring packages, and lapsed clients daily, making sure no follow-up falls through the cracks.
• Retail. Drive retail sales through product knowledge, merchandising, and in-the-moment recommendations.
• Results tracking. Monitor daily and weekly sales numbers, share wins with the team, and flag gaps early with a plan to close them.