Front Desk Associate

About Us

Bocatti Experience is a hospitality and events company specializing in curated dining experiences, catering services, and private events. We are committed to delivering a welcoming and professional experience for every guest and client. We are currently seeking a reliable Front Desk Associate to support our front-of-house and administrative operations in San Antonio.

Position Overview

The Front Desk Associate serves as the first point of contact for guests, clients, and visitors. This role is responsible for greeting guests, handling inquiries, supporting reservations and event coordination, and assisting with basic administrative tasks to ensure smooth daily operations.

Responsibilities

• Greet guests and visitors in a friendly and professional manner
• Answer phone calls, emails, and in-person inquiries
• Assist with reservations, bookings, and event-related questions
• Maintain accurate records of guest and client information
• Coordinate with event, service, and management teams as needed
• Follow company policies and customer service standards
  
  

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills
• Basic computer and scheduling system proficiency
• Ability to multitask and stay organized in a fast-paced environment
• Ability to work evenings, weekends, and holidays as scheduled
• Professional appearance and positive attitude
  
  

Schedule & Compensation

• Employment Type: Full-time.
• Schedule:Typically Monday-Friday
  
  

Compensation:$16.00 - $22.00 per hour, depending on experience

• Overtime opportunities during peak event periods