Server/Waiter

Food and Beverage A la Carte Server
Position Title: Food and Beverage A la Carte Server

Department: Food and Beverage

Reports To: Director of Food and Beverage

POSITION SUMMARY

Servers must possess the ability to work effectively under pressure and maintain excellent service standards with his/her tables. They must have excellent listening skills and an eagerness to provide excellent service. Servers must be flexible in meeting the varying scheduling needs of the Club and may be required to work additional hours than scheduled, if necessary. Servers must be neat and well-groomed in accordance with Bocaire Country Club’s Team Member standards. Our Servers are team players who work effectively with coworkers and other departments to support and maintain a level of excellence in food and beverage service for the members and guests. It is the Servers' responsibility to provide a warm, friendly environment creating a world-class dining experience for our members and guests. This position requires a highly self-motivated individual who can work with minimal supervision and interact with members at a high level. Qualifications should include a minimum of 1 to 2 years of high-profile service operation working in A la Carte service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• To arrive well-groomed and on time and dressed in the appropriate uniform.
• Review the dining reservation list along with your section assignment.
• Set up for events, carry trays, serve guests and clean up at the event's conclusion. Set up can include putting out tablecloths and place settings, arranging table placement, and putting up buffets.
• Review and set up your section ensuring all dishes, silverware and glasses meet the standards of Bocaire Country Club.
• Attend pre-shift meetings for updates and specials for the day or evening.
• Possess complete knowledge of the menus and be able to answer any menu questions from members/guests graciously and with respect.
• Gracefully present, open, and serve bottles of wine in a professional manner.
• Know and abide by all Club policies and applicable state and local laws when serving alcohol to members and their guests.
• Communicate any issues with food service or dining issues to the Maître D’, Chef, and/or General Manager in a timely manner.
• Follow Club procedures for handling and storing food products in a safe and sanitary manner.
• Assist in the opening and closing duties for each shift and occasional dining set-ups (buffets, displays, etc.).
• Must treat all Members, Guests, and Team Members with respect.
• Will be required to bill member charges through the use of Clubsoft point of sale system.
• Servers must adhere to health and safety standards at all times, even when closing down at the end of the event, which may include breaking down the table set up and tablecloths.

REQUIREMENTS

• Flexible availability including days, nights, weekends, and holidays.
• Duties during the event can vary based on the situation, but, in general, they must be able to focus on the job while staying on their feet and moving about freely, which can include bending, climbing stairs, and carrying items weighing 25-50 pounds.
• Must be able to read menu items.
• Good communication is important, as is being able to follow directions efficiently and meeting the physical demands of the job. Must be able to clearly communicate Member needs to other Team Members. (Maître D’, Bartender and/or Managers).
• Minimum age 19.
• Ability to stand 6-8 Hours at a time.
• A positive attitude while on the job is also essential.

PREREQUISITES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

A High School diploma is required.

EXPERIENCE

Preferred qualifications would include a minimum of 2 years a la carte service in a country club, hotel, or restaurant. Have superior member service skills and the ability to maintain poise under pressure.

PAY RATE

• $21.50-$23 per hour plus time and a half for overtime - PLEASE NOTE WE ARE NON-TIPPING
• Holiday Bonus
• Seasonal Bonus
• Paid Vacation
• Holiday Pay
• Annual Review

LANGUAGE SKILLS

The ability to speak English is necessary to converse with our members and guests. Proper diction is valued to maintain the ambiance of high-level service to our members. The ability to effectively present information and respond to questions from groups, managers, members and the general public is important.

Bocaire Country Club provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Types: Full-time, Part-time

Pay: $21.50 - $23.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Flexible schedule
• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

Education:

• High school or equivalent (Required)

Experience:

• Formal Restaurant Dining/Country Club: 2 years (Required)

Work Location: In person

Salary : $22 - $23