What are the responsibilities and job description for the Communications Specialist (GA) position at Bob Jones University?
This GA position works at the Entrance and Exit Buildings of campus. This role greets visitors, provides directions, receives and dispatches radio and telephone calls for security purposes, and acts as the "911" dispatcher for campus.
This 30-hour Staff GA position works year-round. This position is reserved for graduate students of BJU.
ESSENTIAL FUNCTIONS:
- Work at least 30 hours weekly.
- Receives, dispatches, and logs radio traffic on multiple radio frequencies.
- Receives, dispatches, and logs emergency and non-emergency phone calls at the Welcome Center.
- Monitors fire and security alarms and cameras, dispatches, and logs all alarms received.
- Greets faculty, staff, students, constituents, and/or visitors to the campus, answers questions, and provides directions to locations on and off campus.
- Supervises student employees assigned to Public Safety Communications.
- Follows established schedule of assignments, ensures that field officers are informed of assignments so that they can be completed on time, and logs all assignments completed.
QUALIFICATIONS:
- Good skill level and knowledge in Microsoft Word, Excel, and Access databases, as well as web-based applications.
- Able to multi-task efficiently under pressure while maintaining a professional and calm appearance and atmosphere.
- Proficient in phone etiquette.
- Speedy and accurate keyboarding skills.
- Able to provide quality customer service while performing functions within established priority procedures
- Able to occasionally lift/carry up to 50 lbs.
An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see https://www.bju.edu/about/creed-mission.php) and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University’s positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (https://www.bju.edu/about/positions.php). Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, world-class education from a biblical worldview.
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