What are the responsibilities and job description for the Master Marine Technician position at Boater's World Marine Centers?
Description
Boater’s World Marine Centers in Islamorada, FL is hiring a Master Marine Technician (A-Level) to support continued growth in our service department.
This role is focused on advanced diagnostics, major repairs, and high-level service work, and is ideal for an experienced technician who can operate independently and lead within the shop.
1. Advanced Diagnostics & Repair
- Perform advanced diagnostics on outboard engines, electrical systems, and marine components.
- Troubleshoot complex mechanical, fuel, and electrical issues independently.
- Complete major repairs including powerhead work, lower units, and full repowers.
- Identify root causes and recommend effective repair solutions.
2. High-Level Service & Production
- Execute high-level repair work efficiently while maintaining quality standards.
- Handle priority and complex repair jobs within the shop.
- Ensure all work meets manufacturer specifications and safety standards.
- Document all diagnostics and repairs in Lightspeed (Dealer Management System).
3. Rigging & System Integration
- Lead engine rigging, repowers, and full system installations.
- Install and troubleshoot advanced marine systems including controls and wiring.
- Verify proper setup, calibration, and performance of all installed components.
4. Shop Leadership & Support
- Provide guidance and support to Apprentice and B-Level Technicians.
- Assist in training and developing less experienced team members.
- Communicate clearly with Service Advisors and management on repair status.
- Help maintain shop efficiency, organization, and workflow.
5. Quality & Customer Impact
- Ensure all repairs meet dealership quality standards prior to completion.
- Reduce comebacks through accurate diagnostics and proper repair execution.
- Support overall customer satisfaction through high-quality work.
Requirements
- 5 years of experience as a Marine Technician.
- Advanced knowledge of outboard engines (Mercury, Yamaha, Suzuki preferred).
- Strong diagnostic and troubleshooting ability.
- Experience with major repairs and repower installations.
- Strong understanding of 12V electrical systems.
- Ability to work independently with minimal supervision.
Work Expectations
- Ability to work in shop and outdoor environments.
- Ability to lift and handle heavy equipment.
- Availability to work Saturdays as needed.
Other Duties
- This job description is not intended to be a comprehensive list of all duties. Responsibilities may change at any time based on business needs.