What are the responsibilities and job description for the Marine Service Advisor position at Boater's World Marine Centers?
Description
Boater’s World Marine Centers is expanding our service department in Lake Placid, FL and is actively hiring a Marine Service Writer / Service Advisor to support our growing operation.
If you enjoy working in a fast-paced, customer-focused environment and want to be part of a team where your work directly impacts both the customer experience and shop performance, we’d like to connect.
Why Lake Placid?
Enjoy a lower cost of living, less traffic, and a more relaxed pace of life while working with a stable and growing marine dealership. It’s an opportunity to build your career without the stress of a major metro market.
What You’ll Do
- Greet customers and provide professional, customer-first support
- Document repair needs, unit conditions, and service history
- Create accurate repair orders and estimates using Lightspeed
- Communicate job status updates and obtain approvals throughout the process
- Coordinate with technicians, parts department, and vendors
- Identify additional service opportunities to support customer needs
- Assist with general service office operations and follow-up
This is not a comprehensive list of duties. Responsibilities may evolve based on business needs.
Requirements
- Previous Service Writer / Service Advisor experience (marine or powersports preferred)
- General knowledge of boats, marine engines, or similar equipment
- Experience with dealership systems (Lightspeed preferred)
- Strong communication, organization, and multitasking ability
- Ability to work efficiently in a fast-paced environment
- Team-oriented with a proactive, problem-solving mindset
Schedule & Work Environment
- Full-time: 8:00 AM – 5:00 PM
- Sundays off one weekday off
- Overtime may be required during peak seasons
- Physical requirements include lifting up to 50 lbs, bending, and reaching
Why Join Boater’s World Marine Centers
- Growing organization with advancement opportunities
- Stable, team-oriented work environment
- Opportunity to work closely with service, parts, and customers
- Be part of a company passionate about boating and customer service
Apply Today
If you’re looking for a role where you can grow your career, stay busy, and make a direct impact on customer experience, we encourage you to apply.