What are the responsibilities and job description for the General Manager, San Juan Country Club position at BoardRoom magazine?
About San Juan Country Club
Farmington, NM | The San Juan Country Club, a traditional, understated, family club is seeking a positive, engaged and highly capable professional who has strong leadership experience to be its General Manager. The candidate must embody and demonstrate a confident leadership style that promotes a positive culture with an emphasis on team development, organizational consistency, process and financial management skills while maintaining the highest levels of member satisfaction. The retiring 11 year General Manager will leave in place a well-respected staff with developed skills and a caring membership with an eye on the future. The new General Manager will assume his/her duties in November 2026 and we want to identify candidates early for such a desirable position.
Unique Club and Facility Details
2027 marks the Club’s 75th anniversary. San Juan Country Club is a place where families and friends come together to enjoy outstanding golf, exceptional dining, and a welcoming community. Nestled in the heart of the Four Corners, our club celebrates the traditions of outdoor living, connection, and hospitality that define the Northwest New Mexico region. With pristine golf conditions, a rich history including the renowned San Juan Open Golf Tournament, and a variety of social opportunities, the Club continues to be a cherished destination for generations. Experience the San Juan Way, where tradition meets community.
Mission Statement
San Juan Country Club is committed to providing exceptional lifestyle experiences in a diversely thriving activity-rich golf and social environment that is safe, welcoming, and fiscally responsible.
Core Values
The GM will be an integral leader of the San Juan Open Golf Tournament, San Juan Open Foundation Investment Committee, and the San Juan Development Company. The GM will lead these three areas with input from the Board of Directors and the Tournament Committee.
The San Juan Development Company is the owner of the grounds the Club operates and the entity is governed by the same nine Board members that govern the Country Club.
CLUB DETAILS
Facility: Member-Owned
Course Access: Private
Number of Holes: 18
Total Annual Rounds: 13,000 /-
Total Revenue: $4,170,000
Annual Dues Revenue: $1,672,000
Annual F&B Revenue: $1,600,000
Annual Grounds Budget: $836,045
Annual Payroll: $2,123,786
Members: 189 Full and Full Senior, 26 Junior, 56 Dining or Clubhouse, 43 Other
Primary Golf Season: April-October, Open Year round
Caddie Program: No
Practice Range: Yes
Short Game Area: Yes
Number of Staff Managed: 6 direct reports, 75 total employees
Position Overview
Title: General Manager
Reports to: Board of Directors and the Club President
Supervises: Accounting and Membership Director, Executive Chef, Golf Professional, Golf Course Superintendent, Building Maintenance Director, and Racquet Sports Professional
Position Description: The General Manager has full responsibility for all aspects of operations at San Juan Country Club, effectively managing all resources and reporting to the Board of Directors and the Club President. The GM will lead the management team, directly supervising the Accounting and Membership Director, Executive Chef, Golf Professional, Golf Course Superintendent, Building Maintenance Director, and Racquet Sports Professional. The GM will indirectly supervise all employees of the club while promoting a positive, engaging and highly competent service culture in all operations.
The GM is expected to be an interactive “thought partner” with the Board and Committees, working closely with both groups as collectively they make decisions and assist in implementing a strategic direction for the long-term well-being of the club. Like many clubs, San Juan Country Club has several new, younger members with families, and the balance of tradition with relevance to today’s member needs and expectations is a critical success factor.
Additionally, the new GM must be a professional and highly respectful in his/her personal style, demeanor and presence, and someone who recognizes and is comfortable interacting with all demographics of members, staff and other constituents who contribute to the success of the Club; name recognition is a foundation of such success and this style must be a core competency of the top executive.
Transparency, honesty, and direct feedback are highly valued. Attention to detail and having necessary and appropriate follow up skills are important personal characteristics. A proven, thoughtful “listener” is desired, as well as someone who is highly approachable, appreciative of input and able to appropriately “filter” such input to implement the Club’s goals and objectives.
Essential Job Functions
Member Services
Including, but not limited to, the following:
The club will provide a compensation and benefits package commensurate with experience and qualifications. This includes but is not limited to:
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is September 11th, 2026 at 11:59 pm Eastern Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, San Juan Country Club, General Manager
Please address all correspondence to – Mr. Clay Jaqua | President | San Juan Country Club
Doug Turner, PGA, and Kevin Walls, PGA, are leading this search. Please contact them with any questions.
Email: dturner@pgahq.com
kwalls@pgahq.com
The employer does not wish to be contacted at this time
Farmington, NM | The San Juan Country Club, a traditional, understated, family club is seeking a positive, engaged and highly capable professional who has strong leadership experience to be its General Manager. The candidate must embody and demonstrate a confident leadership style that promotes a positive culture with an emphasis on team development, organizational consistency, process and financial management skills while maintaining the highest levels of member satisfaction. The retiring 11 year General Manager will leave in place a well-respected staff with developed skills and a caring membership with an eye on the future. The new General Manager will assume his/her duties in November 2026 and we want to identify candidates early for such a desirable position.
Unique Club and Facility Details
2027 marks the Club’s 75th anniversary. San Juan Country Club is a place where families and friends come together to enjoy outstanding golf, exceptional dining, and a welcoming community. Nestled in the heart of the Four Corners, our club celebrates the traditions of outdoor living, connection, and hospitality that define the Northwest New Mexico region. With pristine golf conditions, a rich history including the renowned San Juan Open Golf Tournament, and a variety of social opportunities, the Club continues to be a cherished destination for generations. Experience the San Juan Way, where tradition meets community.
Mission Statement
San Juan Country Club is committed to providing exceptional lifestyle experiences in a diversely thriving activity-rich golf and social environment that is safe, welcoming, and fiscally responsible.
Core Values
- San Juan Country Club is committed to the following core principles:
- Providing a gathering place where friendships are created and relationships flourish
- Continually improve upon the San Juan Country Club experience and offer the best in golf, dining, and amenities in the Four Corners
- Addressing policies based upon integrity and genuine compassion for all members and staff
- Embracing change while building upon our rich heritage and honored traditions
The GM will be an integral leader of the San Juan Open Golf Tournament, San Juan Open Foundation Investment Committee, and the San Juan Development Company. The GM will lead these three areas with input from the Board of Directors and the Tournament Committee.
The San Juan Development Company is the owner of the grounds the Club operates and the entity is governed by the same nine Board members that govern the Country Club.
CLUB DETAILS
Facility: Member-Owned
Course Access: Private
Number of Holes: 18
Total Annual Rounds: 13,000 /-
Total Revenue: $4,170,000
Annual Dues Revenue: $1,672,000
Annual F&B Revenue: $1,600,000
Annual Grounds Budget: $836,045
Annual Payroll: $2,123,786
Members: 189 Full and Full Senior, 26 Junior, 56 Dining or Clubhouse, 43 Other
Primary Golf Season: April-October, Open Year round
Caddie Program: No
Practice Range: Yes
Short Game Area: Yes
Number of Staff Managed: 6 direct reports, 75 total employees
Position Overview
Title: General Manager
Reports to: Board of Directors and the Club President
Supervises: Accounting and Membership Director, Executive Chef, Golf Professional, Golf Course Superintendent, Building Maintenance Director, and Racquet Sports Professional
Position Description: The General Manager has full responsibility for all aspects of operations at San Juan Country Club, effectively managing all resources and reporting to the Board of Directors and the Club President. The GM will lead the management team, directly supervising the Accounting and Membership Director, Executive Chef, Golf Professional, Golf Course Superintendent, Building Maintenance Director, and Racquet Sports Professional. The GM will indirectly supervise all employees of the club while promoting a positive, engaging and highly competent service culture in all operations.
The GM is expected to be an interactive “thought partner” with the Board and Committees, working closely with both groups as collectively they make decisions and assist in implementing a strategic direction for the long-term well-being of the club. Like many clubs, San Juan Country Club has several new, younger members with families, and the balance of tradition with relevance to today’s member needs and expectations is a critical success factor.
Additionally, the new GM must be a professional and highly respectful in his/her personal style, demeanor and presence, and someone who recognizes and is comfortable interacting with all demographics of members, staff and other constituents who contribute to the success of the Club; name recognition is a foundation of such success and this style must be a core competency of the top executive.
Transparency, honesty, and direct feedback are highly valued. Attention to detail and having necessary and appropriate follow up skills are important personal characteristics. A proven, thoughtful “listener” is desired, as well as someone who is highly approachable, appreciative of input and able to appropriately “filter” such input to implement the Club’s goals and objectives.
Essential Job Functions
Member Services
- Develops meaningful relationships with members and their families and grows to understand their desires.
- Provides quality leadership and a positive, upbeat image for the Club and its amenities. Leads with the commitment to provide members with premier service in casual and fine dining, recreational excellence, quality products, and an exciting calendar of club events. Maintains detailed records on events.
- Applies best practices in club organizational management by providing processes and procedures in identified areas.
- Plans his/her work schedule to be visible and readily accessible to members and their guests at the appropriate times and locations.
- Assures the smooth, efficient daily operation of the club to provide members and guests with an environment of excellence in hospitality.
- Oversees a top-rated food and beverage operation with appealing menus and exemplary service.
- Addresses and resolves member complaints and suggestions in areas such as general service, golf programs, employee attitude, maintenance, and the cosmetic appearance of the facility.
- Works with the Board and Membership Committee on new member invitation activities.
- Creates and emphasizes a “one team” culture with all department heads and staff.
- Acts as a mentor and developer of professional talent within the staff.
- Maintains employment programs and recruitment efforts that position the club as a sought-after place to work, especially for wait staff and entry-level employees.
- Interacts with department managers regarding the appraisal, discipline, and/or discharge of any employee.
- Provides training and further development for all department heads and other personnel. Creates an environment of true team spirit among the staff.
- Ensures that a positive and healthy working environment exists throughout the club—one that is free of safety risks and all forms of employee harassment.
- Prepares the annual operating plan and capital budgets and, after Board approval, manages and controls operations to attain the desired results.
- Provides input to all department heads, professional staff, and key personnel in projecting and developing budgets, capital spending plans, fiscal controls, and operational guidelines.
- Installs controls and cost-effective procedures related to employee payroll, purchases, inventories, and supplies.
- Maintains an up-to-date management information system that delivers timely and accurate information for all areas of the club.
Including, but not limited to, the following:
- A minimum of five years of verifiable, progressive leadership and management experience in an active, private member-focused club environment or an equivalent combination of related education and experience.
- A verifiable career track that demonstrates a record of tenure and commitment to previous employers, and that career moves were for enhancement of skills and experiences as opposed to ‘unplanned’ career changes.
- Strong general leadership skills with verifiable strengths in team development, financial performance, diverse recreational amenity management (golf, family activities and others are especially desirable), quality food and beverage programming, exceptional member/guest service programming, strategic planning, project management, and most importantly the ability to consistently define and achieve goals and objectives.
- A degree is highly desirable, preferably in Hospitality Management or Business.
- In lieu of the degree, substantial private club or hospitality experience will be considered.
- Certified Club Manager (CCM) designation is preferred but not required.
- PGA membership is preferred but not required.
The club will provide a compensation and benefits package commensurate with experience and qualifications. This includes but is not limited to:
- Salary is open and commensurate with qualifications and experience. The Club offers an excellent bonus and benefits package, including association membership. Compensation range is $125,000 to $140,000 plus benefits and bonus.
All applications MUST be submitted through the PGA of America's Career Services Department as described below.
Resume deadline is September 11th, 2026 at 11:59 pm Eastern Time
Combine your cover letter, resume, references, and any supporting documents into one (1) PDF document with the following file naming convention: Last Name, First Name, San Juan Country Club, General Manager
Please address all correspondence to – Mr. Clay Jaqua | President | San Juan Country Club
Doug Turner, PGA, and Kevin Walls, PGA, are leading this search. Please contact them with any questions.
Email: dturner@pgahq.com
kwalls@pgahq.com
The employer does not wish to be contacted at this time
Salary : $836,045 - $4,170,000