What are the responsibilities and job description for the Front Desk Associate position at Boarders Inn & Suites?
*Applications can be picked up and returned to the front desk, no online applications.*
Purpose of Position: To provide an efficient and friendly atmosphere to service guests.
Follow all Company Policies and procedures.
Essential Job Functions (but not limited to):
Carry out front desk responsibilities including, but not limited to; greeting guests, performing guest transactions, balancing reports, processing reservations and credit cards.
Provides quality service to guests, including pertinent information about the area.
Handle and resolve guest’s complaints.
Operate the switchboard giving courteous, polite service.
Assist in the training of new front desk staff.
Demonstrate good communication skills.
Laundry.
Have legible handwriting.
Knowledge of computer equipment.
Record information in the clerk logbook and shift reports.
Work with other departments to ensure room status is up-to-date and room repairs are done on a timely basis.
Promote all marketing programs to the guests.
Responsible for accurate cash control including keeping the cash drawer at a
minimum and ensuring that the shift deposits balance.
Maintain a neat and clean appearance behind the front desk and in the lobby area.
Implement all company policies and procedures for safety and security.
Send and receive faxes/emails
Responsible for key control. Issues and receives both room keys and master keys.
I need someone who is able to work well independently, who is on time and dependable.
W7393 River Bend Rd, Shawano, Wisconsin 54166
Job Type: Part-time
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $12 - $14