What are the responsibilities and job description for the Director, Relationship Management position at BNY?
Evaluate and structure deal (pricing, contract terms, etc.) to determine the optimal terms for both the client and the firm and determine potential environmental impacts of new products or processes on long term growth and profitability. Evaluate client needs and ensure sustained client engagement. Provide clients with industry expertise sharing trends as well as current and potential impact on the client business model such as new legislation to determine impact on risk exposure and monitor developments in the fields of industrial technology, business, finance, and economic theory. Develop, track and report on relationship strategy/results for assigned client portfolio and gather risk-related data from internal or external resources. Contribute to the development of team/unit metrics, dashboards and roadmaps by producing reports or presentations that outline findings, explain risk positions, or recommend changes. Work closely with business development teams to ensure relationship management strategy is executed by account management and client service teams, as well as identify key risks and mitigating factors of potential investments, such as asset types and values, legal and ownership structures, professional reputations, customer bases, or industry segments. Contribute to the development of overall RM strategies for the unit and recommend ways to control or reduce risk. Work with other Relationship Managers and marshal firm-wide resources (marketing, legal, compliance, etc.) to ensure client needs are being addressed and to proactively inform clients of industry developments or firm thought leadership. Ensure client onboarding and/or risk management activities are conducted and captured (KYC, BAC, etc.).