Operations Analyst (contract)

At BNY, our culture allows us to run our company better and enables you to grow and succeed. As a leading global financial services company at the heart of the global financial system, we influence nearly 20% of the world’s investible assets. Every day, our teams harness cutting-edge AI and breakthrough technologies to collaborate with clients, driving transformative solutions that redefine industries and uplift communities worldwide.

Recognized as a top destination for innovators and champions of inclusion, BNY is where bold ideas meet advanced technology and exceptional talent. Together, we power the future of finance – and this is what #LifeAtBNY is all about. Join us and be part of something extraordinary.

Job Summary:

We are seeking a detail-oriented Operations Analyst to support cash reconciliation, settlement reporting, and client servicing functions within a financial operations environment. This role focuses on DDA reconciliations, wire activity review, and reporting across custodial banking and fund accounting partners.

Based in fully onsite in Westborough, MA, this position offers hands-on exposure to financial operations, routine-driven workflows, and emerging AI-enabled process improvements.

Key Responsibilities:

• Reconciliations: Perform daily DDA reconciliations, research discrepancies, and ensure accuracy of cash positions
• Settlement Reporting: Prepare and distribute reports to custodial banks and fund accounting teams, ensuring completeness and timeliness
• Wire Review: Monitor and validate incoming and outgoing wire transactions, confirming accuracy and proper settlement activity
• Exception Management: Investigate and resolve breaks related to cash activity, settlements, and reporting discrepancies
• Client Support: Monitor team inbox and respond to client inquiries as proficiency grows (via email, occasional follow-ups)
• Data Analysis: Review reports with attention to detail, identify trends, and ensure data integrity across systems
• Process Execution: Follow structured daily routines while maintaining accuracy under strict deadlines
• Continuous Improvement: Leverage AI tools and automation platforms (e.g., Alteryx) to streamline repetitive processes and improve efficiency

Qualifications:

• Bachelor’s degree or relevant internship experience (Finance, Business, or related field preferred)
• Strong attention to detail and ability to work with data and reports
• Excellent written and verbal communication skills
• Ability to learn quickly, take initiative, and ask thoughtful questions
• Strong organizational skills and ability to follow structured processes
• Proficiency in Microsoft Office Suite
• Willingness to learn and utilize AI tools for data analysis and task automation

Preferred Experience:

• Internship or early experience in financial services or operations
• Exposure to reconciliations, cash operations, or settlements
• Familiarity with automation tools such as Alteryx
• Interest or exposure to AI tools and prompting for workflow efficiency
• Understanding of basic financial concepts or reporting processes

Why Join Us:

This role offers a strong entry point into financial services operations, with hands-on training and exposure to core processes like reconciliations, settlements, and client reporting. You’ll work in a collaborative team environment with clear routines and support, while also gaining experience with automation and AI tools shaping the future of operations.

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America’s Most Innovative Companies, Fortune, 2025

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