Human Resources - Experience and Engagement Specialist

Overview:
As a Human Resources – Experience & Engagement Specialist at the Barber National Institute, you will serve as a trusted advisor to leaders and HR partners, strengthening the staff experience through inclusive practices, team member relations guidance, and proactive organizational support. This role is ideal for a strategic and thoughtful HR professional who exercises sound judgment, analyzes workplace trends, and empowers leaders to address team member concerns confidently and consistently. You will help foster a culture where employees feel safe, valued, and connected to purpose while ensuring alignment with BNI’s Core Commitments, policies, and applicable laws.

We offer a flexible remote/hybrid schedule, partnering with leaders across our Erie, Pittsburgh, and Philadelphia campuses, and are open to candidates in fully remote locations.

What You’ll Bring:
• Strong working knowledge of employee and team member relations principles, documentation standards, and compliance requirements
• Ability to assess complex workplace situations objectively and provide balanced, practical recommendations
• Demonstrated experience advising leaders on performance management, workplace conflict, and policy interpretation
• Strong facilitation skills to lead inclusion conversations, listening sessions, and leadership discussions
• Advanced written and verbal communication skills, particularly when navigating sensitive or confidential matters
• Analytical ability to synthesize workforce data, identify systemic themes, and develop actionable recommendations
• Professional discretion and ethical judgment in handling confidential information
• Ability to influence and build credibility across leadership levels without direct authority
• Experience developing practical tools, frameworks, and resources that strengthen communication and accountability
• Proficiency with HR systems, case tracking tools, Microsoft 365, and survey/reporting platforms

What You’ll Have:
• Bachelor’s degree in Human Resources, Organizational Development, Business, or related field required (equivalent combinations of education and experience may be considered)
• Minimum of 8 years of progressive experience in employee relations, team member relations, employee experience, or HR advisory roles
• Professional certification such as SHRM-CP or similar HR credential preferred
• Valid driver’s license with a good driving record
• Eligibility for State Police Criminal Record Check and Child Abuse History Clearance
• FBI clearance for individuals who do not meet PA residency requirements
• Ability to travel occasionally to BNI campuses and community events, with flexibility for some evening and weekend hours as needed

A Typical Day May Include:
• Advising leaders on team member relations matters by assessing situations, clarifying policy, and recommending corrective or preventive next steps
• Guiding leaders on documentation standards, appropriate follow-through, and risk mitigation strategies
• Providing consultative support on performance management, workplace conflict, and early risk identification
• Facilitating listening sessions and advising on inclusive leadership practices that strengthen psychological safety and respectful team dynamics
• Analyzing workforce trends and identifying systemic patterns that may impact engagement, retention, and compliance
• Developing written findings and recommendations to inform leadership decision-making
• Creating and refining conversation guides, toolkits, and resources that enhance leadership effectiveness
• Supporting strategic Experience & Engagement initiatives through process improvements and SOP enhancements
• Interpreting employment law principles to guide leaders in appropriate action and documentation
• Modeling collaboration, transparent communication, adaptability, ethical judgment, and confidentiality in all interactions
• Maintaining regulatory compliance and completing required clearances and professional development activities
• Supporting the overall mission by promoting a culture of trust, accountability, and engagement across the organization

Perks with a Purpose 
Our benefits are created with YOU in mind. 

Healthcare 
• Highmark Medical and Mental Health 
• Delta Dental and Davis Vision Coverage 

• Health Savings Account/Flexible Spending Accounts 

• Teladoc Virtual Health 
Financial Well-being 
• 401K Retirement Plan with Employer Match   
• On-Demand Pay 
• Employee Referral Bonus Program 
• Student Loan Forgiveness 
• College Scholarship & Tuition Discounts 
• Employee Discounts 
Life & Family Support 
• Company Paid Life Insurance 

• Short & Long-Term Disability Insurance 
• Employee Assistance Program 
• Erie Campus*- discounted on-site weekday childcare 
• Employee discounts for select BNI events and services 

• Generous Paid Time Off  

• Seven Paid Holidays

Who is Barber National Institute?

The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs.

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE

Any consideration of the background check will be an individualized assessment based on the applicant or employee’s specific record and the duties and requirements of the specific job.