What are the responsibilities and job description for the Dispatcher/Service Coordinator (6AM - 2 PM) position at BNB Repairs Inc.?
Exciting opportunity to grow with a quickly expanding facility maintenance company. Headquartered out of Buffalo - we now cover the New York, Pennsylvania, West Virginia, Georgia and Florida markets. We have existing relationships with several major national retail chains, and therefore all of the work is commercial in nature.
We seek candidates who truly enjoy working in this field and those that possess attention to detail, time management, and take pride in their work. Dispatching experience preferred. Dispatching will involve communication with numerous technicians across multiple states - so this position requires a natural ability to adapt and troubleshoot in a fast paced environment
In addition to dispatching, this position will also require you to answer and direct customer phone calls and emails, and to update clients on work status.
Our ideal candidate will have the following skillsets:
- Attention to detail
- Very strong organizational skills with the ability to multi-task
- Adept in Technology
- Exceptional communication skills
Responsibilities
- Coordinate and dispatch service requests efficiently to ensure timely responses.
- Utilize communication skills to liaise with clients and service personnel effectively.
- Analyze logistical data to optimize routes and improve service delivery.
- Maintain accurate records of dispatch activities and service schedules.
- Manage multi-line phone systems to handle incoming inquiries and provide assistance.
- Organize and prioritize tasks to enhance operational efficiency.
This position is for the hours of 6AM-2PM. It is a 8 hour shift for Mon-Fri.
Please view our website for additional information regarding our business:
www.bnbrepairs.com
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Retirement plan
Work Location: In person
Salary : $20 - $25