Breakfast Attencance

osition Summary

The Breakfast Attendant is responsible for providing guests with a clean, welcoming, and well-maintained breakfast area while ensuring that breakfast items are properly prepared, stocked, presented, and available throughout the scheduled breakfast period. The Breakfast Attendant is expected to provide friendly and professional guest service while following all hotel, brand, food-safety, and sanitation standards.

Essential Duties and Responsibilities

• Arrive on time and be ready to work at the scheduled start time.
• Maintain reliable attendance and communicate with management promptly regarding any absence or lateness.
• Prepare the breakfast area before service begins.
• Set up breakfast food, beverages, utensils, plates, cups, and other supplies.
• Keep all breakfast items properly stocked throughout the breakfast period.
• Monitor food levels and notify management when additional supplies or food are needed.
• Maintain proper food temperatures and follow all applicable food-safety procedures.
• Keep the breakfast area, counters, tables, floors, and service areas clean and organized.
• Clear tables and clean them promptly after guests finish eating.
• Wash dishes and utensils as required and maintain adequate supplies for guests.
• Refill coffee, juice, water, and other beverage stations as needed.
• Properly label, store, and dispose of food according to hotel and health department requirements.
• Monitor expiration dates and remove food items that are no longer suitable for service.
• Complete breakfast closing duties, including cleaning, sanitizing, restocking, and securing food and supplies.
• Assist with inventory and report shortages, damaged items, or equipment problems to management.
• Follow Hilton brand standards and hotel policies at all times.
• Maintain a professional appearance and wear the required uniform/name badge.
• Greet guests courteously and provide assistance when requested.
• Respond to guest concerns professionally and notify management when additional assistance is needed.
• Maintain a positive and professional attitude with guests and fellow team members.
• Perform other duties assigned by management.

Attendance and Punctuality Expectations

Attendance is an essential responsibility of this position. The Breakfast Attendant must:

• Report to work on time and prepared to begin duties at the scheduled start time.
• Follow the posted work schedule.
• Notify management as soon as possible when an emergency prevents the employee from reporting to work.
• Follow the hotel's call-out and attendance procedures.
• Remain at the work location for the entire scheduled shift unless authorized by management.
• Properly clock in and out according to hotel policy.
• Obtain management approval before leaving the property during a scheduled shift.
• Avoid excessive tardiness, unscheduled absences, or leaving shifts early without authorization.

Failure to meet attendance and punctuality expectations may result in corrective or disciplinary action, up to and including termination, consistent with company policy.

Qualifications

• Previous hotel, restaurant, or food-service experience preferred but not required.
• Ability to communicate effectively with guests and coworkers.
• Ability to work independently and as part of a team.
• Ability to maintain cleanliness and organization in a fast-paced environment.
• Basic understanding of food safety and sanitation practices.
• Ability to stand, walk, bend, reach, and lift as required to perform job duties.
• Must be dependable and able to work assigned weekends and holidays as required.

Performance Expectations

The Breakfast Attendant is expected to consistently demonstrate:

Attendance | Punctuality | Guest Service | Cleanliness | Food Safety | Teamwork | Accountability | Professionalism

The employee is responsible for completing all assigned breakfast duties during each scheduled shift and communicating any problems or shortages to management promptly.