What are the responsibilities and job description for the Helix Public Sector Program Director position at BMC Software and Careers?
Basic Information
Job Name
Technology Solutions Director - USA
Country
United States
State
NA
Date Published
03-Dec-2025
Job ID
46081
Travel
up to 25%
Additional Locations
Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC
This role can be based remotely in United States
Looking for more details about our benefits?
Description and Requirements
This Is Helix. Powered by You.
At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
Join us in Helix as our Public Sector Program Director This role ensures BMC Helix is positioned as a trusted partner in the public sector by combining technical sales leadership, compliance expertise, and strategic event presence.
The Helix Public Sector Program Director supports BMC Helix’s public sector solution sales strategy and execution, ensuring compliance with federal/state/provincial standards, supporting trade shows, and driving customer success across U.S. and Canadian markets. This role bridges technical expertise, complex enterprise solution development, governmental processes and regulatory requirements, sales leadership, significant high-level customer facing interaction and internal and external executive engagement.
Key Responsibilities
- Sales & Strategy
- Drive large-scale public sector enterprise solution initiatives and support field sales teams, GOSI account managers and partners.
- Lead capture strategy and executive interface for large, complex, enterprise public sector programs.
- Act as hub for technical and regulatory questions across the BMC ecosystem.
- Leverage aggregate market and customer base knowledge to anticipate and identify potential issues in advance; formulate strategies for Public Sector VP consideration and, once decided, execute senior leadership plans with a minimum of supervision and oversight.
- Events & Trade Shows
- Advise and assist in planning and execution at selected trade shows, conferences, and industry events.
- Advise and guide content and format of demos, presentations, and technical storytelling to public sector audiences.
- Compliance & Standards
- Represent public sector to corporate entities and C-level leaders with respect to FedRAMP, Impact Level, Protected B, CAC, FIPS, IPv6, VPATs, and other federal standards.
- Represent/support sales on FedRAMP, Impact Level calls (DISA), and SSC (Canada) and coordinate with BMC and Helix InfoSec.
- Drive product alignment under federal standards pressure.
- Customer & Partner Engagement
- Build/manage AWS Public Sector relationships, regular interface with BMC AWS corporate team and AWS corporate and public sector leaders
- Directly support Canadian customers and integrate Team Canada into public sector flow in a administrative capacity
- Monitor/manage SaaS technical communications and sales support processes; work with BMC Helix executive team to develop and improve processes and procedures for onboarding, ATO support, and documentation. Maintain surveillance of industry trends and acquisition priorities and assist and guide sales teams in maneuvering to be relevant.
Qualifications and Requirements
- Professional Curiosity
- Ability to consume, digest and comprehend vast amounts of complex interdisciplinary information and “boil it down” to its essence and importance; communicate same across the entire sales and corporate ecosystem as needed
- 15 years in technical sales, solution consulting, and public sector business development and sales – proposal development and management and large IT program capture is a plus.
- Broad experience in International public relations or Broad experience across multi-cultural and varied operating environments, ability to work top to bottom across hierarchical organizations.
- Expertise in BMC Helix solutions and US/Canada federal compliance standards.
- Keen understanding of public sector missions, constraints, discriminators and pressures, from regulatory to budgetary to political, including partisan political elements
- Ability to grasp and explain (in a context that maps to the customer needs) the “Why BMC Helix?” message to senior public sector leaders, likewise senior partner ecosystem leaders, frequently on-the-fly in executive conversations
- Strong communication, leadership, and project management skills.
- Storytelling and highly developed written and oral communication skills
- Experience with AWS PubSec and SaaS onboarding.
- Willingness to travel for events and customer engagement.
- Strong and broad Technical and Engineering Background
- Process and Detail Oriented
- Tenacity and a “no surrender” mentality
- Experience Public Sector enterprise business development, account-level sales and partner sales in the Public Sector
- Govt Proposal Management and Procurement Experience
- Agile and multi disciplined
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country-specific benefits.
At BMC, it is not typical for an individual to be hired at or near the top of the range. This roles compensation includes a mix of base salary and variable pay. The base salary range is $144,500 - $195,500, with an On-Target Earnings (OTE) range of $289,000 - $391,000.
Salary : $144,500 - $391,000