What are the responsibilities and job description for the Operations Coordinator / Admin position at BluGuard?
Help Keep Colorado Secure
BluGuard Security is a locally owned and growing security company specializing in commercial and residential security systems, video surveillance, access control, smart automation, and 24/7 monitoring. We take pride in delivering exceptional customer service, high-quality installations, and dependable support throughout Northern Colorado.
We’re looking for an organized, self-motivated Operations Coordinator to become the hub of our daily office operations. This role is ideal for someone who enjoys solving problems, staying organized, communicating with customers, and ensuring nothing falls through the cracks.
If you’re someone who takes ownership, works well independently, and enjoys keeping a business running efficiently, we’d love to meet you.
What You’ll Do
- Serve as the primary point of contact for customers by phone and email
- Schedule installation and service appointments
- Coordinate technician schedules and communicate updates with customers
- Prepare and process customer invoices
- Assist with billing, payments, and funding documentation
- Maintain accurate customer records and notes within our CRM
- Process customer paperwork and monitoring agreements
- Track equipment orders, warranty replacements, and RMAs
- Follow up with customers regarding proposals, scheduling, and service requests
- Prepare reports and assist with day-to-day office operations
- Maintain equipment inventory levels
- Work closely with management to ensure projects stay organized and on schedule
What We’re Looking For
- Highly organized with excellent attention to detail
- Strong verbal and written communication skills
- Comfortable managing multiple priorities throughout the day
- Takes initiative and follows through without constant direction
- Comfortable working independently and managing daily office operations with minimal supervision
- Professional, dependable, and customer-focused
- Positive attitude with strong problem-solving skills
- Proficient with computers and able to learn new software quickly
Preferred Qualifications
- Two or more years of experience in office administration, operations, dispatch, scheduling, customer service, or project coordination
- Experience with CRM software, invoicing, scheduling, or Microsoft Office
- Experience in the security, construction, HVAC, electrical, plumbing, or other service industries is a plus
Compensation & Benefits
- Full-time position
- $26–$30 per hour, based on experience
- Paid holidays
- Paid time off
- Performance-based bonus opportunities
- Opportunities for advancement as BluGuard Security continues to grow
Why BluGuard Security?
At BluGuard Security, every team member plays an important role in delivering an outstanding customer experience. We value professionalism, accountability, communication, and continuous improvement. This is an opportunity to build a long-term career with a growing company where your contributions make a real impact every day.
If you’re looking for a position where you can take ownership, stay organized, and help a growing business succeed, we’d love to hear from you.
Apply today by submitting your resume along with a brief introduction explaining why you’d be a great fit for the Operations Coordinator position.
Pay: $25.00 - $30.00 per hour
Benefits:
- Paid time off
Work Location: In person
Salary : $25 - $30