What are the responsibilities and job description for the Patient Care Coordinator position at Bluffs Physical Therapy LLC?
FIRST AND FOREMOST: BE EXCITED TO BE A MEMBER OF ONE OF THE GREATEST TEAMS IN THE WESTERN NEBRASKA, EASTERN WYOMING, NORTHEASTERN COLORADO AND SOUTHWESTERN SOUTH DAKOTA REGION!!
- Exude the Core Values of Bluffs Physical Therapy: Community, Excellence & Innovation, Integrity, Respect and Gratitude
- Strategic Oversight & Clinic Management: Act as the primary lead for clinical operations, driving clinic growth, operational efficiency, and sustainable performance.
- Leadership & Team Development: Supervise, train, and mentor the Administrative Assistant, fostering a high-performing and collaborative front-office team.
- Patient Experience Excellence: Oversee the end-to-end patient journey, ensuring a welcoming environment, seamless intake processes, and diligent management of patient collections and scheduling.
- Marketing & Business Development: Lead community outreach, cultivate strong referral relationships, and execute clinic marketing initiatives to expand market presence.
- Operational Optimization: Identify and implement process improvements for administrative workflows, supply procurement, and clinic logistics.
- Patient Scheduling & Intake Coordination: Maintaining a full and efficient clinic schedule that maximizes patient access to care and supports clinic workflow.
- Being proactive: Identifying patient concerns and working to address them promptly
- Maintaining clear and professional communication
- Providing exceptional customer service to patients and visitors at all times
- Ensuring that all over-the-counter collections are collected accurately and in a timely manner
- Facilitate measurement of clinic key performance metrics
- Actively engaging in team meetings and contributing to clinic goals
- Marketing & Business Development
- Supervises, trains, and monitors the Administrative Assistant.
- Must possess a FRIENDLY, UPBEAT, OUTGOING, and ENERGETIC personality
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Disability insurance
- Life insurance
- Paid time off
Education:
- High school or equivalent (Preferred)
Experience:
- Google Workspace: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Salary : $20 - $24