Quality Manager

About the Opportunity

Are you a data-driven quality expert with a passion for continuous improvement? We are a leading manufacturing organization seeking a dynamic Quality Manager to champion our site's Quality Management System (QMS). In this pivotal role, you will be the driving force behind product excellence, regulatory compliance, and process optimization.

If you thrive in a collaborative environment where you can mentor teams, implement strategic problem-solving methodologies, and directly impact the bottom line through quality initiatives, we want you on our team.

What You Will Do

As the Quality Manager, you will oversee both quality assurance and quality control operations, utilizing your expertise to foster a culture of uncompromising quality.

QMS Leadership & Compliance

• Lead, maintain, and elevate the site Quality Management System (QMS) in strict alignment with ISO 9001:2015 standards.
• Ensure flawless compliance with documented information requirements, including document control, records retention, and revision management.
• Spearhead internal and external audit preparation, execution, and follow-up, ensuring absolute readiness and timely closure of findings.
• Develop, review, and approve robust Standard Operating Procedures (SOPs), work instructions, and quality procedures.

Continuous Improvement & Data Analysis

• Transform data into actionable insights using statistical tools (Excel, Minitab) and perform Pareto analysis on defects, nonconformances, and yield data.
• Champion continuous improvement initiatives utilizing structured methodologies such as Six Sigma and DMAIC.
• Present key quality metrics, risk assessments, and strategic improvement plans to senior leadership.

Root Cause Analysis (RCA) & CAPA Management

• Lead complex root cause investigations using methodologies like 5 Whys, Fishbone diagrams, and fault tree analysis.
• Design, implement, and verify the effectiveness of Corrective and Preventive Actions (CAPA) to permanently resolve systemic nonconformances.
• Oversee the rapid investigation and resolution of customer complaints.

Supplier Quality & Cross-Functional Collaboration

• Drive supplier quality initiatives, including qualification, performance monitoring, and issuing SCARs.
• Partner seamlessly with Engineering, Operations, R&D, and Supply Chain to resolve quality hurdles and support New Product Introductions (NPI).
• Direct the control and disposition of nonconforming materials and incoming inspections.

Team Leadership

• Supervise, mentor, and inspire a dedicated quality team.
• Provide ongoing training on quality standards, advanced inspection methods, and proactive problem-solving techniques.

What You Bring

• Education: Bachelor’s degree in a technical, engineering, or scientific discipline is highly preferred.
• Experience: 5 to 8 years of progressive QA/QC experience within a fast-paced manufacturing environment (chemical or related manufacturing experience is a strong plus).
• Technical Mastery: Deep, practical knowledge of ISO 9001:2015 standards and QMS implementation.
• Problem-Solving Prowess: Proven track record with CAPA, RCA, and continuous improvement methodologies.
• Analytical Skills: High proficiency in data analysis and statistical software (e.g., Minitab, Excel).
• Leadership Core: Exceptional communication skills, a knack for cross-functional collaboration, and the ability to drive data-driven decision-making across the facility.

Why Join Us?

We believe that quality is the foundation of our success. By joining our team, you will be stepping into a high-visibility role where your expertise will be valued, your initiatives will be supported, and your career will have ample room to grow.

We are an equal opportunity employer and welcome applications from all qualified candidates.