Office Administrator

Job OverviewWe are seeking a reliable and organized Office Administrator to help keep our day-to-day operations running smoothly. This role is the central point of contact for our customers and field teams, handling scheduling, communication, billing, and administrative support. Experience is a plus, but we are happy to train the right person who is motivated, detail-oriented, and eager to learn.ResponsibilitiesCustomer Service & CommunicationAnswer incoming customer phone calls, emails, and online inquiries in a professional and timely mannerRespond to messages from lead generation platforms and follow up with prospective customersProvide excellent customer service by answering questions, resolving issues, and guiding customers through servicesScheduling & Operations CoordinationSchedule jobs and build efficient daily routes for field crewsCoordinate changes, reschedules, and job updates as neededOrder job supplies and arrange equipment rentals to support daily operationsEstimates, Invoicing & PaymentsPrepare and send estimates to prospective customersInvoice completed jobs and collect customer paymentsTrack outstanding invoices and follow up on past-due balancesOther TasksTrack operational efficiency and help maintain organized recordsDocument and process employee reimbursementsAssist with onboarding new employees in systems such as Customer Factor and ADPOrder uniforms and clothing for employeesOrder, organize, and distribute marketing materials as neededQualificationsStrong communication skills, both written and verbalComfortable speaking with customers over the phone, email, and online messaging platformsHighly organized with strong attention to detail and the ability to manage multiple tasks at onceComfortable using computers, email, and basic office software (experience with CRM, scheduling, or payroll systems is a plus, but not required)Ability to work independently, take initiative, and follow established processesDependable, punctual, and professional in a fast-paced environmentWillingness to learn new systems and proceduresRequirementsValid driver's license and reliable transportationMust be legally authorized to work in the United StatesBasic computer skills, including email and online systemsStrong communication skills, both written and verbalIf this sounds like the job for you, we'd love to hear from you!Company DescriptionBlueLine is a growing home services company that provides professional window cleaning, gutter cleaning, pressure washing, landscaping, snow plowing, and related exterior services to residential and commercial customers. Our company culture thrives on teamwork, innovation, and a commitment to excellence. We are on an exciting growth trajectory, providing numerous opportunities for professional development and advancement. With a supportive work environment that values every team member’s contributions, we ensure that our employees not only grow professionally but also enjoy a fulfilling work-life balance.

Salary : $20