What are the responsibilities and job description for the Member Experiences Coordinator position at Bluejack National?
Bluejack National is a private residential club for those who want to live in laid back luxury and we are committed to creating exceptional lifestyle experiences one family, one member, one guest, and one employee at a time. If you are as passionate as we are to deliver on that promise, then Bluejack National may just be the place for you! This job description will outline the essential responsibilities to the role. We do work as a team, and as such, you may also be asked to help in other roles or tasks, and it is expected that you are willing to assist.
SUMMARY Of Our Cultural Beliefs
Be Dependable.
I am loyal to the team and committed to the Bluejack mission and experience.
Integrity First.
I am accountable to be honest and always do the right thing.
Value People.
I empathize and respect others.
Speak Up.
I seek, listen and provide candid feedback to improve performance.
Empowerment.
I have the skills, resources and authority to create memorable experiences.
Be Remarkable.
I seek ways to be extraordinary and deliver a positive impact every day.
Essential Duties And Responsibilities
The essential functions include, but are not limited to the following:
Minimum Qualifications (knowledge, Skills, And Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma required, College degree preferred
Approximate Schedule And Hours
Weekdays, weekends, and Holidays, schedule flexible as business dictates.
Additional Compensation
Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation.
Bluejack Appearance And Grooming Standards
The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.
Initials
Licenses And Certifications
Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Our property sits on 767 acres and features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.
We are an equal employment opportunity employer.
Acknowledgment
The above job description is not intended to be an all-inclusive list of duties and standards
SUMMARY Of Our Cultural Beliefs
Be Dependable.
I am loyal to the team and committed to the Bluejack mission and experience.
Integrity First.
I am accountable to be honest and always do the right thing.
Value People.
I empathize and respect others.
Speak Up.
I seek, listen and provide candid feedback to improve performance.
Empowerment.
I have the skills, resources and authority to create memorable experiences.
Be Remarkable.
I seek ways to be extraordinary and deliver a positive impact every day.
Essential Duties And Responsibilities
The essential functions include, but are not limited to the following:
- Answer and direct phone calls for the department
- Write and distribute correspondence to Members.
- Assist in the preparation of regularly scheduled reports.
- Maintain filing system and update as needed
- Order office supplies and research pricing and suppliers as needed
- Maintain contact lists
- Act as the point of contact for members and guests.
- Coordinate with executive and administrative assistants to handle requests and queries from leadership team
- Performing other duties as assigned
Minimum Qualifications (knowledge, Skills, And Abilities)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- 2-3 years of administrative experience
- Previous hospitality experience is beneficial
- Working knowledge of office equipment, including computers, and printers.
- Proficiency in MS Office (Outlook, Excel, Power Point, and SharePoint in particular)
- Excellent time management skills and the ability to prioritize work
- Attention to detail and problem solving
- Excellent written and verbal communication skills
- Strong organizational skills with the ability to multi-task
- Self-motivated, highly organized and detail oriented
- Bilingual (Spanish) is a plus
High school diploma required, College degree preferred
Approximate Schedule And Hours
Weekdays, weekends, and Holidays, schedule flexible as business dictates.
Additional Compensation
Soliciting gratuities from members or guests is strictly prohibited and may result in disciplinary action up to and including termination of employment. Gratuities include items such as cash, favors, gifts, tickets to events and other forms of non-financial compensation.
Bluejack Appearance And Grooming Standards
The ideal Bluejack candidate embodies our mission and cultural beliefs, demonstrating a genuine passion for hospitality. With authentic, heart-driven service, they help foster an atmosphere where members and guests can relax, recharge, and renew. Candidates should reflect the Bluejack brand in their appearance, behavior, and communication. We value a polished, conservative presentation: natural hair and nail colors, minimal jewelry, closed-toe professional shoes, and no visible tattoos or off-brand logos. Management reserves the right to uphold grooming and uniform standards that align with the club’s expectations.
Initials
Licenses And Certifications
Must possess a valid Texas Driver’s License and meet the driver safety policy requirements.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions. Our property sits on 767 acres and features many indoor and outdoor facilities that make up the work environment. While performing the duties of this position, the employee is regularly required to stand and move around for the entirety or majority of their shift. The employee may be working outside or inside and in different types of weather including excessive heat, cold temperatures, rain and sunshine. While performing the duties of this position, the employee is also regularly required to push, pull, bend, lift and/or move up to 50 pounds. Likely this role will require the ability to drive a golf cart to transport from one area of the property to another in a safe and secure manner.
We are an equal employment opportunity employer.
Acknowledgment
The above job description is not intended to be an all-inclusive list of duties and standards