Insurance Coordinator

Role Overview

This position involves educating and coordinating insurance options for kidney dialysis patients within a designated geographic area, supporting their understanding of Medicare, Medicaid, and other assistance programs. The role includes verifying eligibility, assisting with applications, managing insurance documentation, and ensuring accurate billing information.

Key Responsibilities

• Meet with patients to discuss and educate about insurance options, including Medicare, Medicaid, and supplemental plans.
• Assist patients with applications, follow-up, and managing insurance paperwork and disputes.
• Verify and monitor Medicare and Medicaid statuses, ensuring timely enrollment and re-enrollment.
• Evaluate financial situations to determine eligibility for indigent programs and complete related waivers.
• Track insurance data, review reports, and correct discrepancies to maintain accurate patient records.
• Provide insurance education during open enrollment and other periods, addressing patient questions.
• Ensure compliance with legal, regulatory, and company policies, maintaining quality standards.
• Support various projects and perform other duties as assigned.
  
  

Qualifications And Skills

• 2-5 years of healthcare or insurance-related experience; experience with Medicare, Medicaid, or social security systems is a plus.
• Bachelor’s degree preferred; high school diploma with extensive relevant experience acceptable.
• Excellent communication, organizational, and customer service skills.
• Ability to work independently and proficient in Microsoft Office and PC use.
• Valid driver’s license and willingness to travel locally.
  
  

Work Environment

• Primarily desk-based work within healthcare settings with moderate noise levels.
• Extensive local travel required to clinics; accommodations for disabilities can be provided.