Office Manager

**Office Manager - Drive Excellence in Integrated Behavioral Health Clinics!**

Position Overview

We are looking for a highly organized and dedicated Office Manager to join our team in supporting Behavioral Health Integrated Clinic in Round Rock, TX. This role is essential in ensuring efficient clinic operations while providing critical administrative and clinic support. The ideal candidate is detail-oriented, a strong leader, and passionate about enhancing behavioral health services.

• Key Responsibilities**:
• **Leadership and Team Management**: Supervise and provide leadership to the Customer Service Representative (CSR) team, ensuring efficient front desk and clinic operations in line with BTCS standards.
  
  

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• **Training and Onboarding**: Lead the training and onboarding of new CSR staff across multiple locations, ensuring consistency in front desk operations.
  
  

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• **Collaboration and Coordination**: Work closely with Program Directors, Services Managers, and the Director of Business Operations to streamline workflows and operational tasks.
• **Clinic Operations Management**: Oversee daily office functions, including data entry, document scanning, managing
• **Electronic Health Records (EHR), financial assessments, insurance authorizations, and caseload assignments.**
• **Schedule Management**: Partner with CSR and Clinical teams to maintain and adjust clinic schedules to accommodate patient needs.
• **Process Improvement**: Identify and implement operational enhancements in collaboration with clinic leadership, improving efficiency and overall service delivery.
• **Supply and Equipment Management**: Maintain office supplies, oversee equipment upkeep, and ensure timely requisitions.
• **Transportation Coordination**: Supervise Relief Pool Transporters and coordinate transportation needs across clinic
• **Reporting and Compliance**: Assist in generating and reviewing administrative reports to ensure accuracy and compliance with clinic standards. cations.
  
  

Qualifications

• Experience in office management or a supervisory role, preferably in a healthcare or behavioral health setting.
• Strong leadership and team-building skills with a commitment to staff development.
• Excellent organizational, communication, and multitasking abilities.
• Familiarity with Electronic Health Records (EHR) systems and office management software.
• Ability to work collaboratively with diverse teams and stakeholders.
• A solutions-oriented mindset with a focus on enhancing patient care and clinic efficiency. If you are passionate about making a difference in behavioral health services and thrive in a dynamic, team-oriented environment, we encourage you to apply!
  
  

WHY JOIN OUR TEAM? BTCS Values our team members and believes it is important to reward and compensate our team members for their contribution to our success. BTCS offers competitive salaries, an excellent benefits package and generous leave accruals.

Location: Round Rock, TX

Hourly Salary Range: $26.00 - $30.75

Differential Detail

• Up to $2.00/hour, previous experience in a similar role with a community center in Texas
• $1.00/hour, tenure with BTCS
• $1.00/hour, Career Ladder Specialty
• .75/hour, Bilingual Spanish/ASL
  
  

Join our dynamic and enthusiastic Team dedicated to continuously improving the health and independence of the persons we serve.

Click onhttps://bbtrails.org/work-with-us/foradditionaldetails onother rewards and compensation, including our excellent benefits package and generous leave accruals!

Minimum Qualifications

High School diploma or GED equivalency.

Knowledge of Excel and Word, record keeping, good organizational skills.

Experience working with persons with mental health diagnosis.

Strong computer and communication skills.

Knowledge of Excel and Word, record keeping, good organizational skills.

Experience n a medical office setting.

Experience with Social Security Disability programs, Medicaid, and Medicare.

Preferred Qualifications

Some college (1-2 years) or Associates Degree.

2 years previous office management experience.

Experience having financial discussions with clients regarding treatment costs.

Bilingual.