What are the responsibilities and job description for the Room Attendant-Hampton Inn – Biloxi / Ocean Springs, MS position at Blue Sky Hospitality Solutions?
Job Title: Room Attendant (Housekeeper)
Location: Hampton Inn – Biloxi / Ocean Springs, MS
Department: Housekeeping
Reports To: Executive Housekeeper / General Manager
FLSA Status: Non-Exempt
Job Summary:
The Room Attendant is responsible for ensuring the cleanliness, comfort, and overall appearance of guest rooms and public areas in accordance with Hilton brand standards. At the Hampton Inn – Biloxi / Ocean Springs, we believe in creating a clean and welcoming environment where every guest feels at home.
Key Responsibilities:
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Clean and service assigned guest rooms, including making beds, dusting, vacuuming, cleaning bathrooms, and replenishing amenities
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Change linens and towels, remove trash, and sanitize all high-touch surfaces
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Restock housekeeping carts and supply closets at the beginning and end of each shift
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Report maintenance issues or missing items to the supervisor promptly
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Follow all safety and sanitation policies and procedures
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Ensure rooms are cleaned thoroughly and meet brand inspection standards
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Greet guests in hallways with a friendly and professional attitude
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Assist with laundry duties or other housekeeping-related tasks as needed
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Complete daily room assignments efficiently and accurately
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Maintain confidentiality and security of all guest and hotel information
Qualifications:
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High school diploma or equivalent preferred
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Previous housekeeping or hotel experience is a plus but not required—willing to train the right candidate
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Strong attention to detail and pride in delivering quality work
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Ability to work independently and as part of a team
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Must be dependable, punctual, and able to follow instructions
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Ability to work a flexible schedule including weekends and holidays
Physical Requirements:
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Must be able to lift, push, pull, and carry up to 25 pounds
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Must be able to stand, walk, kneel, bend, and reach for extended periods
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Must be able to work with cleaning chemicals safely and responsibly
Benefits Include:
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Competitive hourly pay
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Hilton Team Member Travel Discounts
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Friendly and supportive team environment
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Paid training and advancement opportunities
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Employee recognition programs