FOOD RUNNER

Marriott Long Island | Uniondale, NY

Position Summary

The Food Runner plays a key role in delivering an exceptional dining experience by ensuring food is delivered accurately, efficiently, and professionally from the kitchen to guests. This position supports restaurant, lounge, banquet, and event operations while maintaining Marriott and Blue Sky Hospitality service standards.

The ideal candidate is energetic, guest-focused, and thrives in a fast-paced hospitality environment.

Essential Responsibilities

Guest Service

• Deliver food orders accurately and promptly to guests.
• Ensure all meals are presented according to quality and presentation standards.
• Communicate professionally and courteously with guests and team members.
• Respond to guest requests and direct concerns to the appropriate team member.
• Assist in creating a positive and memorable guest experience.

Food Delivery & Service Support

• Verify food orders before delivery to ensure accuracy.
• Coordinate with kitchen and service staff to ensure timely delivery of meals.
• Deliver food to restaurant guests, banquet functions, and special events as assigned.
• Assist servers by delivering beverages, condiments, and additional guest requests.
• Maintain awareness of menu items and daily specials.

Dining Room Support

• Assist with clearing and resetting tables.
• Refill water stations and service areas as needed.
• Maintain cleanliness and organization of dining and service stations.
• Stock supplies and assist with opening and closing duties.

Safety & Sanitation

• Follow all food safety and sanitation procedures.
• Maintain a clean and safe work environment.
• Comply with Marriott brand standards and health department regulations.
• Report safety concerns or equipment issues to management immediately.

Qualifications

Required

• Ability to work in a fast-paced environment.
• Excellent customer service skills.
• Strong communication and teamwork abilities.
• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 30 pounds.
• Flexible schedule including evenings, weekends, and holidays.

Preferred

• Previous restaurant, banquet, hotel, or food service experience.
• Knowledge of food and beverage operations.
• Hospitality experience in a full-service hotel environment.

Physical Requirements

• Frequently stand, walk, bend, and reach.
• Carry trays, plates, and service items.
• Lift up to 30 pounds regularly.
• Work in a busy restaurant and banquet environment.

What Success Looks Like

✔ Delivers food accurately and efficiently

✔ Maintains positive guest interactions

✔ Supports servers and kitchen staff effectively

✔ Demonstrates professionalism and teamwork

✔ Helps create an outstanding Marriott guest experience

Marriott Long Island is an Equal Opportunity Employer committed to creating a welcoming and inclusive workplace for all associates.