What are the responsibilities and job description for the Facilities Service Coordinator position at Blue Signal Search?
Facilities Service Coordinator
Location: On-site in Boca Raton, FL
Make an impact from day one
Our client is a fast-growing, tech-enabled facilities services firm that keeps nationally-recognized retail, logistics, and healthcare brands up and running 24 / 7. Their lean ten-person headquarters manages work orders across all 50 states through a proprietary Microsoft-based platform, giving you high visibility, minimal red tape, and the chance to see your decisions turn into real-world results for Fortune-500 customers.
Key Responsibilities
- Own the work-order life cycle: receive inbound maintenance requests, dispatch the right vendor, set expectations, and keep everyone updated until completion.
- Source and onboard vendors for repairs and special projects, confirming credentials and insurance before assignment.
- Track open work orders daily, proactively following up with technicians and customers to hit service-level targets.
- Jump into the after-hours rotation (about one week per month) to triage emergency calls and coordinate immediate response.
- Maintain airtight documentation-quotes, photos, invoices, and close-out notes-to support flawless client reporting.
- Pitch in where needed in a true “wear-many-hats” environment; if you see something that needs doing, run with it.
What Makes You a Great Fit
- 1-3 years in facilities coordination, dispatch, property management, or a high-volume call-center role.
- Working knowledge of customer-service best practices and Microsoft Outlook, Excel, and Word; experience with a CMMS or similar platform is a plus.
- Clear, confident verbal and written communication that keeps clients and vendors on the same page.
- Eagle-eye attention to detail and sound judgment when juggling multiple priorities.
- High-school diploma or GED required; vocational or college coursework in business, construction, or facilities is welcomed.
Compensation & Benefits
- Competitive compensation with opportunities for overtime.
- Full medical, dental, vision, life insurance, and paid time off.
- Exposure to major national brands, cutting-edge dispatch technology, and a leadership team that values initiative and results over hierarchy.
Why You’ll Love This Role
You will step into a small, high-trust team where accountability is celebrated, follow-through is non-negotiable, and your ideas can move the needle for customers that everyone recognizes. If you thrive in a fast-moving setting, learn software quickly, and pride yourself on never dropping the ball, this is your chance to build a long-term career with a company poised for its next growth chapter.
About Blue Signal:
Blue Signal is an award-winning, executive search firm specializing in various specialties. Our recruiters have a proven track record of placing top-tier talent across industry verticals, with deep expertise in numerous professional services. Learn more at bit.ly/46Gs4yS