What are the responsibilities and job description for the Care Management - Nurse, Senior position at Blue Shield of CA?
Your Role
The Care Management team independently manages complex and high-risk care management cases by applying advanced clinical judgment to assess medical necessity, develop cost-effective care plans, and support quality outcomes aligned with benefit and contract requirements. You will collaborate with providers, medical directors, and interdisciplinary teams to coordinate care, support discharge planning, evaluate barriers to care, and ensure members receive appropriate referrals and continuity of treatment. This position also requires ongoing reassessment of care plans, awareness of healthcare trends and clinical guidelines, and the ability to participate in a rotating evening and weekend on-call schedule.
Our leadership model is about developing great leaders at all levels and creating opportunities for our people to grow - personally, professionally, and financially. We are looking for leaders that are energized by creative and critical thinking, building and sustaining high-performing teams, getting results the right way, and fostering continuous learning.
Your Knowledge and Experience
- Associate Degree in Nursingrequired or master's degree in relevant field for non-RN licensure.
- Bachelor of Science in Nursing is preferred
- 5 years of experience in nursing, healthcare, or a related clinical field
- 3 years of managed care experience preferred
- Certified Case Manager (CCM) is preferred
- Ability to independently assess, evaluate, and interpret complex clinical information and care plans
- Advanced knowledge of evidence based clinical practice guidelines, particularly for chronic conditions
- Demonstrated competence in care management functions and standards of practice
- Knowledge of community resources, treatment options, home health services, funding sources, and specialty programs
- Working knowledge of regulatory and accreditation standards including CMS, DHCS, URAC, NCQA, DMHC, MHPAEA, and CA SB 855 is preferred
- Knowledge of coordination of care, government and commercial regulations, prior authorization processes, and level of care and length of stay criteria is preferred
Hybrid Virtual Work
This role allows employees to work virtually full-time, however employees will be expected to come to the office based on business need.
External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws.