(Internal Only) Supervisor, Access Specialists

This position is for BRBH internal employees only.

The Access Specialist Supervisor leads the team of Access Specialists in providing excellent customer service as the first line of communication between BRBH clients and agency service providers in multiple locations. The Supervisor will be responsible for coordinating services at the front desk with client check-in, screening and registering new clients, resolving client account issues, coaching and mentoring staff, and ensuring staff coverage.

Hiring Range: $44,747.82-$55,934.77/annually

Requirements:

• Education: High School Diploma or GED required. Associate degree in business-related coursework preferred.
• Experience: One year (1) experience working with diverse client population including individuals diagnosed with intellectual disabilities, serious mental illness, and/or substance abuse programs. One-year supervisory experience in a healthcare setting required.
• Safe Driving Record: This position requires transporting clients or driving an agency vehicle. Candidates must have a valid Virginia driver's license with a safe driving record (no more than two moving violations in the last three years AND no criminal violations in the last five years).
• Background Check: Candidates who are offered a position are required to undergo a background check and drug screen.

Why work at BRBH?

• Working with clients: In this job each day you make a difference in the lives of children and families in our community.
• Great co-workers: Our staff work hard and support each other in a team atmosphere.
• Work/Life Balance: We have a great Paid Time Off policy - 21 days annually, which starts accruing on your first day, plus 10 paid holidays
• We offer great benefits, including VRS (Virginia Retirement System)! Click here for more information: http://www.brbh.org/brbh benefits information.pdf
• Want to know more? Check out our page on Glassdoor to see employee reviews and more information about BRBH: http://www.glassdoor.com/Overview/Working-at-Blue-Ridge-Behavioral-Healthcare-EI_IE464369.11,43.htm

Blue Ridge Behavioral Healthcare (BRBH) is one of forty Community Services Boards established under the Code of Virginia to provide comprehensive services for individuals who have mental health disorders, developmental disability, or substance use disorders. We are charged also with continuously monitoring and evaluating our services to ensure their cost effectiveness and applicability to current citizen needs. BRBH operates multiple programs throughout the Roanoke Valley with over 350 employees working to provide or support our services. We are proud to have served our community for over forty years. Blue Ridge Behavioral Healthcare maintains a drug-free workplace and equal opportunity employment. This position is located in Roanoke, VA.