What are the responsibilities and job description for the Back of House Lead - Veterinary Clinic position at Blue Ridge Animal Clinic?
About This Role
This position is based on demonstrated leadership, attitude, reliability, and commitment to the clinic’s success — not solely on credentials, tenure, or technical skill level. While clinical competence is essential, selection for this role prioritizes individuals who consistently elevate the team, model clinic values, and contribute positively to the workplace culture.
Applicant should have experience as a Veterinary Assistant or LVT in addition to being able to fulfill the following expectations.
Leadership & Influence
- Demonstrates natural leadership through actions, reliability, and professionalism.
- Leads by example in patient care, teamwork, accountability, and work ethic.
- Earns trust and respect from peers and veterinarians.
- Able to guide, motivate, and support teammates in a constructive, respectful manner.
- Addresses day-to-day challenges calmly and solution-first.
- Comfortable stepping up to coordinate during busy or stressful situations.
Demonstrated Investment in Clinic Success
- Consistently shows ownership of the clinic’s mission, standards, and reputation.
- Actively looks for ways to improve efficiency, patient care, and team effectiveness.
- Volunteers for responsibilities, projects, or training that benefit the practice.
- Supports clinic policies and communicates them positively to others.
- Demonstrates long-term commitment and pride in the clinic’s growth and success.
- Protects clinic culture by modeling professionalism and positivity.
Positive “Can-Do” Attitude
- Approaches challenges with flexibility, initiative, and problem-solving mindset.
- Maintains composure and optimism during high workload or unexpected changes.
- Encourages teammates and helps maintain morale.
- Willingly steps into any role needed to keep the day running smoothly.
- Receives feedback openly and applies it constructively.
Communication & Team Collaboration
- Communicates clearly, respectfully, and directly with all team members.
- Shares information proactively to prevent confusion or delays.
- Handles concerns professionally and elevates issues appropriately to the Practice Manager.
- Helps bridge communication between veterinarians, assistants, and reception.
Clinical Competence & Reliability
- Demonstrates strong proficiency in core technical and assistant skills relevant to the clinic.
- Maintains accuracy, attention to detail, and patient safety at all times.
- Dependable attendance and punctuality.
- Able to prioritize and manage multiple tasks effectively.
- Shows commitment to continuing education, skill development, and ongoing personal growth to better support the team and patient care.
Professional Conduct
- Models the behavior expected of others regarding respect, ethics, and confidentiality.
- Supports a drama-free, collaborative workplace.
- Represents the clinic positively to clients, vendors, and the community.
Preferred Indicators of Readiness for Promotion
- History of constructive problem-solving rather than complaint-focused responses.
- Demonstrated alignment with clinic values and leadership expectations.
To Apply send resume to Practice Manager at annabracvet@gmail.com.
Pay: $20.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Relocation assistance
Work Location: In person
Salary : $20 - $26