What are the responsibilities and job description for the Snow School Supervisor position at Blue Mountain Resort?
WHAT WE ARE LOOKING FOR: We are seeking a punctual, detail-oriented individual who thrives in a fast-paced environment and is excited for an opportunity to provide a guest with an experience that is beyond their expectations and creates a guest for life. The Snowboard Training Supervisor is responsible for recruiting and training seasonal employees for the Learning Center. This position requires a high level of employee interaction, planning, tracking, communication with potential sourcing organizations, and analytical skills.
REQUIREMENTS:
- Strong technical knowledge of skiing and snowboarding.
- PSIA and/or AASI Certified Level II or III.
- Minimum 4 years supervisory/recruiting experience.
- Act 33 & 34 Child Abuse and Criminal Background check.
- Must be physically able to move freely throughout the facility and other program sites and to lift 50 pounds; the position is frequently required to stand and walk. In addition, they must have the visual, hearing, and physical dexterity to substitute as a snow sports instructor, the mental ability to remember names, and must be able to speak clearly and articulate accurate information
- Computer competency in Microsoft systems including Word and Excel.
WHAT YOU CAN EXPECT:
- Coordinate and administer staff training/education in all disciplines and age groups to ensure the most positive internal and external guest experience. Showcase innovative techniques, service levels and methodology, and incorporate risk awareness and safety at all levels of training.
- Develops in season and off-season programs/policies to build employee morale and teamwork.
- Manage recruiting for a high volume of seasonal ski and snowboarding instructors, hiring the top talent in the market.
- Develop and maintain strong, effective working relationships with local fitness centers, retail sporting goods stores, high schools and colleges for sourcing of talent.
- Demonstrate a consistent screening and evaluation process for all candidates
- Source, phone screen, schedule interviews and manage the entire candidate process, including offers.
- Assess candidates’ skills and experience to determine the best fit within the learning center.
- Foster relationships with talent to ensure they have a positive candidate experience.
- Provide performance feedback during the training and review process.
- Partner with Human Resources to ensure a seamless onboarding process for new hires.
- Must interact well and display friendly, positive and professional behavior with guests, co-workers and subordinates.
- Resolves employee conflicts and concerns adhering to Blue Mountain core values and guest standards.
- Reports to: Director of Learning Center and Mountain Adventures.
- Position is Part Time with opportunities to transition into Full Time.
WHAT WE CAN OFFER YOU: We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!
WHY IT’S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect.
This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time.
Job offers are contingent upon successful completion of a background investigation and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.
Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.
