What are the responsibilities and job description for the Event Coordinator position at Blue Mountain Resort?
WHAT WE ARE LOOKING FOR: We are seeking a punctual, detail-oriented individual who thrives in a fast-paced environment and is excited for an opportunity to provide a guest with a day that is beyond their expectations and creates guests for life. This individual will thrive in a team environment and has the extraordinary ability to provide outstanding customer service to Blue Mountain Resort’s contracted event clients.
REQUIREMENTS:
- Exceptional relationship-building skills as the client’s liaison beginning approximately one month before their contracted event date.
- The ability to make quick decisions under pressure.
- Understands the importance of both written and spoken communication.
- The responsibility to carry out many tasks on your own, while also working within a team setting.
- A consistent professional demeanor and appearance.
- Must be at least 18 years of age.
WHAT YOU CAN EXPECT
- Responsible for finalizing banquet event orders and communicating last-minute needs to appropriate members of the team.
- Communicates both written and verbally with clients and vendors to ensure arrival, event execution and departure experience are beyond expectation.
- Must be proficient with Excel, Word, and Outlook. Google Drive and Delphi (or basic CRM) experience is a plus.
- Assist Banquet Services Manager in the production and execution of all weddings and banquets over the green season, and the Group Sales Manager in the execution of groups in our winter season.
- Assist F&B with delivery of events if needed.
- Attend required weekly staff meetings.
- Weekend and evening hours based on the current event schedule year-round.
- During the winter season this role will assist with preparation and delivery of group sales events and helping Guest Services.
- Communicate event feedback to management in weekly recap meetings.
WHAT WE CAN OFFER YOU: We offer the opportunity to join a growing company with over 40 years in the hospitality industry and be a part of setting a new standard of excellence in guest satisfaction. We understand the importance of both personal and professional growth and support our team members in achieving their goals. Team members enjoy benefits including a free season pass and activities around the resort, discounts on food and merchandise, and special team celebrations in an environment that gives you the opportunity to play where you work!
WHY IT’S SO GREAT TO WORK FOR BLUE MOUNTAIN RESORT: Blue Mountain Resort offers an environment that encourages personal and professional growth, collaboration, safety, and fun. We are committed to fostering a rich learning environment based on individual talents and goals. Together we strive to cultivate a community based on trust and respect.
This job description is a general outline of the responsibilities and duties. Additionally, it is not limited to these specifications and is subject to revision by Blue Mountain Resort at any time.
Job offers are contingent upon successful completion of a background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.
Blue Mountain Resort is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other status protected by applicable law.