Lead Deli Attendant

Blue Lake Casino & Hotel

POSITION DESCRIPTION

MANAGEMENT RETAINS THE RIGHT TO CHANGE JOB DESCRIPTION AS DEEMED NECESSARY

Job Title: Lead Deli Attendant 

Department: F&B Deli

Reports To: Executive Chef 

FLSA Status: Non-Exempt

Prepared By: F&B Manager 

Prepared Date: September 26, 2023

Approved By: Chief Executive Officer 

Approved Date: September 26, 2023

JOB SUMMARY

This position is responsible for the cooking responsibilities of the Blue Foot Deli. It is under general direction of the Executive Chef and the primary function is to prepare food while providing excellent guest service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Conducts preparation, apportionment, cooking, and presentation of food orders for customers; including wrapping or packing prepared food items.
• Safely operates all kitchen equipment including, but not limited to a grill, fryer, espresso machine, coffee machine, slicer, and soda dispenser.
• Serves cold drinks, frozen milk drinks, or desserts.
• Makes and serves hot beverages.
• Presses lids onto beverages and places beverages on serving tray or in takeout container.
• Maintains a till and conducts cash and other transactions when selling items.
• Maintains sanitary and orderly eating or serving areas.
• Maintains the deli case in a clean and visually pleasing fashion.
• Cuts delicatessen meats and cheeses to specification with slicing machine, knives, or other cutters for presentation.
• Weighs and wraps sliced foods and affixes sticker showing price and weight.
• Maintain, at all times, a courteous, tactful relationship with our customers.
• Maintain, at all times, a clean and welcoming environment for our customers to see, including the dining areas.
• Establish and maintain cooperative and effective working relationships with all Team Members.
• Familiar with vendors and purchasing process.
• Prepare and submit daily reports as prescribed such as daily sales and inventory reports.
• Identify inventory items that need to be purchased by the Executive Chef or designee(s).
• Learn policies, rules & regulations and apply them using fairness and good judgment.
• Carry out verbal and written instructions from management and follow-through in the completion of all assignments.
• Identify problems and propose solutions to management.
• Assists management with tasks and policy and procedure enforcement, as assigned.
• Protect the assets of the Blue Lake Casino & Hotel.
• Other duties as assigned by management, including any supervisor, manager, or executive.

Promotes the following within the department and among all Team Members:

• Creates an atmosphere of FUN for all guests.
• Encourages mutual respect, dignity and integrity with all Team Members, by setting positive examples at all times.

The Blue Lake Casino & Hotel requires Team Members, on a continual basis…

• To provide a safe work environment for Team Members, through compliance with established safety guidelines, identifying potential safety hazards, and reporting same to the appropriate person for proper resolution.
• To maintain a professional departmental, company and community reputation.
• To enforce performance standards, policies and procedures as they relate to the department.
• To maintain a consistent, regular attendance record.

SUPERVISORY RESPONSIBILITIES

This position has minimal supervisory responsibilities.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or GED equivalent.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

SPECIFIC SKILL, KNOWLEDGE AND EXPERIENCE REQUIRED

• Knowledge of food handling/food safety procedures (i.e. HACCP).
• Ability to safely operate kitchen equipment including slicer, fryer, grill, soda dispenser, shake machine, coffee machine and other kitchen equipment.
• Ability to work independently.
• Knowledge and ability to prepare cold and hot foods for consumption including presentation.
• Ability to relate with guests and staff; maintain a positive attitude and sense of humor at all times. Excellent interpersonal skills in relating with guests and staff.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

• While employed, must maintain a valid and active Blue Lake Tribal Gaming Commission License.
• Must complete RBS (Responsible Beverage Server training) training for serving alcohol responsibly within three months of being employed and maintain a valid certificate while employed thereafter.
• Must complete a chosen food handling and safety course within three months of being employed and maintain valid certification while employed thereafter.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, this position is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. This position frequently is required to walk and stand for extended period of times. They must be able to sit; climb or balance; and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, this position is occasionally exposed to fumes or airborne particles and outside weather conditions. The noise level in the work environment is usually moderate.