What are the responsibilities and job description for the Fleet Dispatch Coordinator #26844 position at Blue Chip Talent?
Blue Chip Talent, in partnership with a technology-driven transportation organization, is seeking a skilled Fleet Control & Coordination Operator. This role is responsible for coordinating vehicle dispatch operations, managing ride requests, and resolving real-time fleet issues. The ideal candidate has experience in a fast-paced, technology-focused environment and is comfortable managing multiple operational priorities.
Job Duties:
- Coordinate vehicle dispatch operations, ride requests, and fleet bookings to maintain efficient service
- Monitor vehicle locations, operational statuses, and incoming requests in real time
- Communicate with rider support, vehicle support, and field recovery teams to coordinate issue resolution
- Troubleshoot operational disruptions, including vehicle breakdowns, traffic delays, and rider-related incidents
- Assist with emergency response coordination, incident reporting, and vehicle recovery efforts
- Track service requests and operational issues through resolution using internal systems
- Provide operational coverage during scheduled breaks, absences, and shift transitions
Skills & Experience
Required:
- Experience in customer service, operational support, dispatch, or a related environment
- Proficiency with Google Workspace, including Gmail, Sheets, and Docs
- Experience managing multiple digital workflows, service requests, or operational tracking systems
- Valid U.S. driver's license
- Ability to work onsite, including weekends, early mornings, evenings, and holidays as scheduled
- Ability to meet physical requirements, including prolonged computer use and occasional lifting of up to 50 lbs
Desired:
- Previous experience in fleet operations, dispatch, logistics, or transportation coordination
- Experience working in a technology-focused organization
- Familiarity with vehicle tracking, dispatch management, or transportation scheduling systems
- Experience with incident reporting, emergency dispatch, or field service coordination
- Associate degree or higher in Business, Technical Operations, Logistics, or a related field
- Experience with customer support ticketing or service management platforms
About Blue Chip Talent
Blue Chip Talent is an award-winning and woman-owned talent solutions provider based out of Bloomfield Hills, Michigan. For over 30 years, we’ve specialized in IT, Engineering, and Professional Services staffing—now serving clients in 37 states and counting. We connect the market's elite talent with top employers, pairing exceptional white-glove service with proven hiring results to drive innovation and fuel growth.
We offer industry-leading benefits options and are proud to be an Equal Opportunity Employer (EOE) that values merit-based recruitment centered around technical ability, skillset, and alignment with our employing partners.