What are the responsibilities and job description for the Community Manager position at Blue Castle Agency?
Community Manager
Iowa City, IA
$57,000–$63,000/year base performance bonuses
OVERVIEW
A manufactured housing operator is looking for a Community Manager to oversee two connected communities in the Iowa City area. You'll partner with a dedicated on-site sales team already in place, so your job is running the operation well — a stable team, healthy numbers, and residents who are glad to be there.
This is a hands-on operational leadership role covering both communities, not a sales job — you're what keeps everything behind the scenes running so the sales side can do its job.
WHAT YOU'LL DO
- Lead and coach your team across both communities, building a culture grounded in respect, grit, collaboration, stewardship, and boldness
- Partner with the dedicated sales team, keeping homes show-ready and clearing whatever's in the way of a sale
- Drive performance on net operating income, occupancy, and collections across both sites
- Run regular one-on-ones with your direct reports — goals, metrics, coaching, the whole loop
- Handle the paperwork for every resident-owned home sale: community applications and lease signings
- Keep rent billed accurately and collected on time, managing delinquency through legal notices and payment agreements, all within Fair Housing and state law
- Keep homesites and common areas looking sharp — manage grounds vendors and run mystery shop action plans
- Flag capital project needs early and coordinate the logistics so work lands on time and on budget
- Build a resident experience people actually want to renew — quick, empathetic follow-through, accurate billing, work orders closed within 48 hours
WHY YOU MATTER
Running two communities well takes someone who can keep a lot of plates spinning without dropping any of them. Residents feel it when the grounds are kept up and issues get handled fast, and the business feels it in occupancy and collections. This role is where that comes together, times two.
WHAT IT TAKES
- 3-5 years managing manufactured housing communities, with real operational leadership experience
- Comfort running more than one site at once without losing the details
- A track record of hitting NOI, occupancy, and collections targets
- Working knowledge of Fair Housing compliance and state landlord-tenant law
- Experience managing vendors — landscaping, grounds crews, capital project contractors
- A detail-oriented approach to the financial side: rent collection, delinquency, budgeting
- Genuine care for residents and the communities you're running
- The flexibility to juggle daily operations with longer capital-project timelines
THE PERKS!
- Quarterly bonus potential up to $4,500 ($18,000 a year), tied to NOI performance and delinquency targets
- Comprehensive health benefits
- Generous PTO and paid holidays
- 401(k) with a 6% company match
Salary : $57,000 - $63,000