What are the responsibilities and job description for the Debt Collection Representative position at BluChip?
Job description
We are a successful, established, reputable, company seeking enthusiastic collectors who are driven, reliable, and money motivated! Our increasing client base and placements speak to our continued success and provide opportunities for advancement! Must have strong verbal and written communication skills, active listening, professional phone voice, and good computer skills. Experience preferred, but not required. On-site paid training is available for those looking to start their career in collections. We offer a great base salary, the best bonus structure in the area, and our collectors have unlimited earning potential (no cap on bonus)!
We want you to become part of our team!
Ask about our $3000 sign-on bonus plan!
Ask about our never-ending monthly payout referral bonus program!
Come see what we have to offer!
- Credit Cards, Auto Loans, Installment Loans, Power Sports, Retail Cards
- Zero Placement Paper
- Advancement Opportunities
- Competitive Wages
- Top Collectors Make 100K Annually
- Excellent Bonus Structure (Unlimited) & Low Monthly Goals
- Amazing Employee Referral Bonus Plan
- Medical, Dental, Vision
- Life Insurance
- Great Work Schedule
- Paid Vacation/Paid Sick Time/Paid Holidays/Paid Contest Time Off/
- Cash and Prize Giveaways, Raffles, and More
Job Responsibilities:
- Receive and post payments to customer accounts.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Record information about financial status of customers and status of collection efforts.
- Locate and notify customers of delinquent accounts by telephone/mail in order to solicit payment.
- Confer with customers by telephone to determine reasons for overdue payments and review the terms of sales, service, or credit contracts.
- Advise customers of necessary actions and strategies for debt repayment.
- Persuade customers to pay amounts due on credit accounts.
- Perform various administrative functions for assigned accounts, such as recording telephone changes and address changes.
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
- Negotiate credit extensions when necessary.
- Trace delinquent customers to new addresses using skip tracing tools.
- Adhere to all company policies and procedures.
- Perform other duties as assigned by management.
Qualifications
- High School Diploma or equivalent (required)
- Strong customer service skills
- Proficiency in accounts receivable and financial concepts
- Excellent phone etiquette
- Excellent negotiation skills
- Strong mathematical skills
- Attention to detail
EOE
Job Type: Full-time
Pay: $16.00 - $25.00 per hour
Benefits:
- AD&D insurance
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid time off
- Paid training
- Referral program
- Vision insurance
Work Location: In person
Salary : $16 - $25