Dispensary Budtender / Receptionist

POSITION DESCRIPTION: Budtenders provide patients and recreational customers with education and information about marijuana and its uses while providing amazing customer service. Maintaining a fun, welcoming, and professional environment for patients and coworkers. This vital role also involves managing front desk operations, providing exceptional customer service, and supporting administrative functions to ensure smooth daily operations. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to multitask efficiently in a fast-paced environment. This position offers an exciting opportunity to be the first point of contact for visitors and clients while contributing to a professional and friendly office atmosphere.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Check-in, verify the status and report patient allotment through METRC
• Provides patients with education and information about medical marijuana and its uses.
• Assists patients with product selection in an efficient and timely manner.
• Processes patient orders and payments utilizing our POS software.
• Operate, maintain, and close cash till and deposit end of daily earnings.
• Assists management staff with daily operational needs.
• Maintain a clean and professional environment for patients.
• Greet visitors, clients, and vendors warmly and professionally, ensuring they feel welcomed and valued
• Manage multi-line phone systems, answer inquiries promptly, and direct calls accurately using proper phone etiquette
• Handle front desk duties including scheduling appointments and managing visitor sign-in procedures
• Coordinate office supplies inventory, order necessary materials, and ensure the workspace remains tidy and efficient
• Provide customer support by addressing inquiries with professionalism and courtesy while maintaining confidentiality

QUALIFICATIONS:

• Applicant must be twenty-one (21) years of age;
• Applicant must consent to a criminal background check performed by the Company and/or the Michigan Department of Health Services, pursuant to MCL 333.27405
• Employment offers are contingent upon successful completion of the criminal background check
• Valid Michigan Driver's License
• High school diploma or equivalent preferred
• 1 yr experience as a budtender preferred
• 1 yr experience in retail or food industry preferred

PREFERRED KNOWLEDGE, SKILLS, & ABILITIES:

• Knowledge of the uses of medicinal cannabis and different methods of medicating.
• Knowledge of cannabis brands and products available on the Michigan market.
• General knowledge of cannabis product regulations including dispensing procedures and patient transaction limits.
• Demonstrate the ability to operate Point of Sale and other computer systems while assisting patients.
• Must be comfortable with cash-handling
• Excellent communication, customer service, and sales skills.
• Basic knowledge of Microsoft Office.
• Ability to work in a faced paced environment.
• Excellent organizational skills with the ability to prioritize tasks effectively and manage time efficiently
• Exceptional phone etiquette with experience handling multi-line phone systems and providing customer service support.

Job Types: Full-time, Part-time

Benefits:

• Employee discount
• Flexible schedule

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $34,123 - $43,656