What are the responsibilities and job description for the Customer Service Manager - $18/hr position at Blount Partnership?
Customer Service Manager - $18/hour
Express Employment Professionals is partnering with a Wholesale Manufacturing Company for a Customer Service Manager position in the Sevierville, TN area.
Customer Service Manager Responsibilities
Express Employment Professionals is partnering with a Wholesale Manufacturing Company for a Customer Service Manager position in the Sevierville, TN area.
Customer Service Manager Responsibilities
- Providing exceptional customer service & support via telephone, email, and in person inquiries
- Providing suggestions over the phone
- Receive and enter all orders for the customer
- Acknowledge ship dates and track progress through manufacturing process
- High volume Order entry
- Maintain lead tracking sheet on monthly basis, prepare credit memos and return authorizations, and send out new dealer applications
- Overseeing a team of 1-3 customer service professionals
- High school diploma or equivalent
- Knowledge of Microsoft Office Suite including Excel.
- 2-3 years in an office setting.
- Previous customer service or inside sales is preferred.
- Having a manufacturing/administrative background is a plus.
- Personable and detail-oriented
- Able to multi-task, while having little supervision.
- Previous logistics experience is a plus as well
- Mon-Fri | 8:30AM-5P
- Full-time
- Temp-to-hire
- Call 865-273-2158, ask for Magy or Stephanie.
- Walk-In: 8am-4pm MON-FRI, 115 Allensville rd, Suite 102, Sevierville TN 37876
- Submit an application at Expresspros.com/AlcoaTN
- Quick apply here: https://tinyurl.com/3edmfypw
- Email: Magy.Gonzales@Expresspros.com or Stephanie.Bowman@Expresspros.com
Salary : $18