What are the responsibilities and job description for the Account Manager position at Bloom Talent Solutions?
Bloom Talent Solutions is partnering with a privately held commercial landscape organization in Milwaukee, WI, to hire a Senior Account Manager. This role will manage and grow a commercial landscape maintenance portfolio while driving client retention, service quality, enhancement sales, and branch profitability.
This is a strong opportunity for a landscape professional who enjoys being client-facing while staying close to operations.
Role Overview
The Senior Account Manager will:
- Serve as the primary point of contact for assigned commercial landscape maintenance clients
- Manage a portfolio starting around $700K, with growth toward $1M
- Work closely with production teams to ensure service delivery meets contract standards
- Conduct regular property inspections, site walks, and client check-ins
- Identify enhancement opportunities and support account growth
- Help maintain client retention, renewal rates, and account profitability
Key Responsibilities
- Manage commercial landscape maintenance accounts across the Milwaukee market
- Build and maintain strong client relationships through proactive communication
- Conduct property inspections and client walkthroughs
- Address client concerns quickly and professionally
- Partner with production teams to ensure quality, safety, and service standards are met
- Monitor service performance, labor efficiency, and job profitability
- Identify and propose landscape enhancements and property improvements
- Support renewals, retention, and portfolio growth
- Maintain clear communication between clients, operations, and branch leadership
Qualifications
- 5 years of commercial landscape account management, maintenance operations, or related green industry experience
- Experience managing commercial landscape maintenance portfolios
- Strong understanding of landscape maintenance operations and horticulture practices
- Ability to identify and sell enhancement opportunities
- Strong client relationship management and communication skills
- Comfortable managing multiple properties and priorities
- Valid driver’s license and ability to travel within the local territory
Compensation and Benefits
- Base salary: $80,000 - $90,000
- Performance incentives tied to enhancement sales
- Branch profitability bonus opportunity
- Travel reimbursement for business-related travel
- Structured onboarding and training program
- Long-term career growth and leadership development opportunities
Ideal Candidate Background
Strong candidates may come from titles such as:
- Senior Account Manager
- Account Manager
- Client Service Manager
- Commercial Maintenance Manager
- Production Manager
- Operations Manager
- Enhancement Manager
- Branch-level landscape operations leader
Why This Role
- Privately held commercial landscape organization
- Strong client-facing role with operational influence
- Portfolio growth opportunity from roughly $700K toward $1M
- Ability to drive enhancement sales and long-term account value
- Opportunity to impact client retention, service quality, and profitability
- Long-term career growth and leadership development
Salary : $80,000 - $90,000