What are the responsibilities and job description for the Shop Manager position at Bloom’s Flowers And Gifts?
Company Description
Bloom’s Flowers and Gifts is a trusted local florist in Nashville TN known for providing high-quality floral arrangements and thoughtful gifts. We pride ourselves on exceptional service and personalized experiences for every customer. Specializing in a variety of floral offerings, we strive to make every occasion special. With a commitment to excellence, we are the go-to destination for all floral and gift needs in the community.
Role Description
This is a full-time on-site role for a Shop Manager located in Nashville, TN. The Shop Manager will oversee daily store operations, manage staff schedules, and ensure an outstanding customer experience. Responsibilities include supervising the sales floor, organizing inventory, providing exceptional customer service, and maintaining a welcoming store environment to drive customer satisfaction and retention.
Qualifications
- Strong Communication and Customer Service skills to engage with customers and address their needs effectively.
- Experience in Store Management and Operations Management to oversee daily functions and ensure seamless operations.
- Commitment to enhancing Customer Experience and fostering a warm, inviting atmosphere for all visitors.
- Ability to work collaboratively with a team and lead with professionalism.
- Experience in retail or floral industry is a plus.
- Understanding of inventory management and retail sales principles.