Dental Receptionist / Front Desk - Bloom Pediatric Dentistry

Job Summary
We are seeking a dynamic and friendly Dental Receptionist / Front Desk team member to join our vibrant pediatric dental practice. In this vital role, you will serve as the first point of contact for patients and their families, ensuring a warm, welcoming environment while efficiently managing front desk operations. Your energetic approach and attention to detail will help streamline patient check-ins, appointment scheduling, insurance verification, and medical record management. This position offers an exciting opportunity to contribute to a positive patient experience and support the smooth functioning of our busy clinic.

Responsibilities

• Greet patients and visitors with enthusiasm, providing exceptional customer service and maintaining professional phone etiquette across multi-line phone systems.
• Schedule appointments accurately using dental practice management software such as Eaglesoft or Dentrix, ensuring optimal clinic flow.
• Verify insurance coverage and benefits, including Medicare, Medicaid, and private plans, utilizing systems like Epic, Meditech, or Athenahealth.
• Collect payments and perform medical billing tasks including CPT coding, ICD-10/ICD-9 coding, and documentation review to ensure accurate medical records and billing processes.
• Manage patient intake forms, update electronic health records (EHR systems), and review documentation for completeness and accuracy in compliance with HIPAA regulations.
• Handle medical administrative support tasks such as filing dental records, managing medical office documentation, and maintaining organized patient files.
• Assist with insurance verification procedures and coordinate with insurance providers to facilitate smooth claims processing.
• Maintain a clean and organized front desk area while demonstrating excellent office management skills in a fast-paced environment.

Experience

• Prior experience working in a dental or medical office setting is highly preferred, especially within pediatric clinics or dental practices.
• Demonstrated proficiency with dental practice management software such as Eaglesoft or Dentrix; familiarity with EMR (Electronic Medical Records) systems like Epic or Meditech is advantageous.
• Strong knowledge of medical terminology, ICD coding (ICD-10/ICD-9), CPT coding, and healthcare documentation standards including HIPAA compliance.
• Experience in medical billing, insurance verification, and handling Medicare/Medicaid claims is desirable.
• Excellent computer skills including Microsoft Office suite (Word, Excel) along with typing proficiency (10 key typing).
• Bilingual abilities are a plus to effectively communicate with diverse patient populations.
• Proven ability to provide outstanding patient service with professionalism in a busy office environment.
• Previous clinic or dental office experience involving front desk responsibilities such as appointment scheduling, phone handling, filing, and office management is highly valued. Join our team where your enthusiasm makes a difference! We’re dedicated to fostering a supportive environment that values your skills while offering opportunities for growth within the pediatric dental field.

Pay: $20.00 - $30.00 per hour

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person

Salary : $20 - $30