Administrative Business Partner II

Bloodworks Northwest is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska – partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research. We are local, nonprofit, independent, volunteer-supported and community-based.

We have an exciting opportunity for an Administrative Business Partner II within our Administrative Operations Department at Bloodworks NW! The incumbent will be responsible for partnering with business lines and leadership across the organization to provide an array of administrative support to meet operational needs and goals. Lead projects to help drive Bloodworks' strategic priorities. Perform distinctive administrative responsibilities within individual business lines and departments. Assist in the mentorship and training of new and current Administrative Business Partners (ABPs).

PRINCIPAL RESPONSIBILITIES Include, But Are Not Limited To

• Provide an array of administrative support across business lines at Bloodworks, including but not limited to composing and preparing written and visual correspondence, and travel arrangements.
• Manage billing, including expense tracking and working with Accounts Payable and other stakeholders on reconciliation.
• May coordinate a computerized calendar for multiple individuals, including various scheduling (e.g., on-call, holiday, etc.).
• May handle payroll for various assigned departments, review payroll preparation and department reports to ensure best practices are maintained in each department, and function as a timekeeper.
• Records management and maintenance to include, but not limited to: organizing, tracking, auditing, filing, and maintaining confidential files and records; maintaining databases and processes in accordance with company policy and applicable laws.
• Organize event planning, meetings, and conference management; arrange for audiovisual equipment, create agendas, and take meeting minutes.
• Provide frontline professional customer service to internal and external customers, including front-desk duties.
• Will interact with all levels of the organization and, at times, serve as a liaison.
• Maintain working knowledge of office software (e.g., Adobe Professional, MS Office suite, etc.) and the use/troubleshooting of equipment (e.g., printers, fax, etc.).
• Take the lead in establishing new systems and improving existing ones.
• Assist in the development, writing, and updating of administrative policies, procedures, and guidelines within the department; and provide/publish (e.g., SharePoint) content as needed.
• Complete administrative projects by identifying and implementing new technology in conjunction with other departments and redesigning systems.
• Compile weekly, monthly, and quarterly reporting, including complex reporting.
• Order and restock supplies and monitor supply inventory.
• Handle confidential information with integrity.
• Collaborate across the organization and with Administrative Business Partners to organize and manage multiple projects at once as they arise in support of Bloodworks. Take the lead on projects as needed.
• Communicate information and ideas effectively to different audiences at all levels of the organization.
• Provide administrative support to company and department initiatives and programs (e.g., awards programs, etc.).
• Conduct research and retrieve information from computerized sources (e.g., educational articles, etc.).
• Maintain and update online resources and websites for various departments (e.g., the Pulse, the Bloodworks external site).
• Provide mentorship and training to the ABP team to ensure the department's and Bloodworks' success.
• Comply with all applicable Standard Operating Procedures (SOPs) as written.
• Perform other duties as assigned.
  
  
  

Requirements

EDUCATION & EXPERIENCE:

• Associate's degree in Business Administration or Communications, or equivalent combination of education and experience.
• Minimum of five years' previous experience in an administrative capacity or a similar role; experience in healthcare or a regulated industry is highly desirable.
• Proficiency with Microsoft Office applications - Outlook, Word, and Excel.
  
  
  

SPECIFIC JOB SKILLS Include, But Are Not Limited To

• Adept at problem-solving, including the ability to identify issues and resolve problems promptly.
• Ability to effectively work independently and in a team.
• Strong interpersonal skills.
• Ability to communicate clearly, both written and verbally.
• Group presentation and facilitation skills.
• Ability to work in a diverse environment.
• Demonstrated customer service orientation.
• Ability to effectively read and interpret information, present numerical data in a resourceful manner, and skillfully gather and analyze information.
• Ability to prioritize and plan work activities to use time efficiently
• Organized, accurate, and thorough.
• Ability to work under pressure, coordinate multiple projects, prioritize effectively, and meet deadlines while maintaining a high level of accuracy.
• Demonstrated discretion in dealing with confidential and sensitive matters.
• Required physical activities include continuous sitting, talking, reaching, and hearing. Required physical activities used less frequently include handling (used frequently) and stooping (used rarely).
• The ability to push, pull, and lift an average of 50 pounds throughout the day is required, as is the ability to carry an average of 30 pounds.
  
  
  

Working Conditions

• Position can work primarily in an office setting, via telecommuting, or as a hybrid role.
• The ability to work onsite as needed in both Seattle and Renton is a requirement of this role.
• Job conditions to be expected include extensive, close work with computer screens.
• Ability to work scheduled holidays, weekends, and evening meetings.
• This position has indirect exposure to bloodborne pathogens
  
  
  

Benefits And Perks

Employees regularly scheduled for 24 hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 403b), consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*

*Conditions apply

Bloodworks Northwest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.