Apheresis Operations Coordinator

Bloodworks Northwest is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska – partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research. We are local, nonprofit, independent, volunteer-supported and community-based.

We have a fantastic new job opportunity for an Apheresis Operations Coordinator to manage the unit's overall operational flow. Assist nurses in leukapheresis collection procedures, providing support with patient/donor intake, preparing the apheresis machine, and supplies. Oversee and organize preventative maintenance for the unit and equipment. Provide administrative support to the department and act as liaison to internal and external inquiries.

Principal Responsibilities Include, But Are Not Limited To

General Duties

• Consistently model Bloodworks NW values; contribute and build upon current practices and procedures in support of values, missions, and goals.
• Exhibit respect for others and help others willingly.
• Challenge and support peers to ensure all contribute to the organization's success.
• Function effectively within the team; participate and contribute constructively to produce results collaboratively.
• Communicate effectively with peers to identify errors or problems; respectfully express views; request help as needed.
• Ensure the department's actions comply with laws, regulations, and organizational policies and practices.
• Maintain confidentiality of patient/research donor medical and personal information in accordance with HIPAA.
• Maintain a good working rapport with physicians, lab personnel, vendors, and fellow staff members.
• Comply with all applicable Standard Operating Procedures (SOPs) as written.
• Work with QA/RA and management to address nonconformances, ensuring that thorough investigations and corrective actions are completed.
• Identify opportunities for process improvement and work with leadership to plan, implement, and evaluate changes.
• Apply working knowledge to ensure all processes comply with regulatory standards, including but not limited to FACT, AABB, and FDA regulations.
• Perform other and incidental duties as assigned.
  
  
  

Administrative Duties

• Create, modify, maintain, and transmit electronic records in a controlled and approved manner in conformance with FDA requirements.
• Receive, screen, and route phone calls and visitors, including managing new patient consults and working with external providers and clinics to schedule chronic patient appointments.
• Assist the charge nurse with new-patient tasks, including creating charts and ensuring equipment is available at the appropriate external sites.
• Manage and maintain machine movement logs. Coordinate and arrange for machine movement as needed for procedures or maintenance.
• Coordinate with Bloodworks providers, external providers, and other external hospital/clinic staff to arrange for therapeutic apheresis procedures.
• Support validation activities of new equipment and processes, assisting with associated SOP and controlled document updates.
• Maintain office filing and recordkeeping/archiving systems, including patient records, correspondence, and resource information.
• Assist in the collation, filing, and organization of patient and donor charts.
  
  
  

Unit Maintenance

• Create, maintain, and review preventative maintenance logs.
• Perform and delegate maintenance of equipment.
• Coordinate with the required departments to schedule preventative maintenance that cannot be performed in the unit.
• Report, manage, and track out-of-order equipment.
• Perform routine quality control (QC) checks on equipment, including, but not limited to, blood pressure cuffs, scales, and REES monitors.
• Ensure proper release of repaired equipment into production.
• Perform and review material inventory checks.
• Process orders, receive, inspect, and approve supplies.
• Complete daily, monthly, and quarterly REES reports.
  
  
  

Requirements

EDUCATION AND EXPERIENCE

• High School education or GED equivalent.
• 1-2 years of related work experience. Experience in a medical/clinic setting preferred.
  
  
  

Benefits And Perks

Employees regularly scheduled for 24 hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*

*Conditions apply

Bloodworks Northwest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.