What are the responsibilities and job description for the Hospital Services Coordinator/Logistics Driver position at Blood Bank of Delmarva?
Overview
Hospital Services Coordinator/Logistics Driver
Newark, DE
Join our team of life saving drivers who deliver boxed blood products to our hospital customers that saves lives! What you do matters!
Packing/Delivering blood products to the Delmarva region including: DE, MD, VA, PA, NJ, & NY
In 1954, the Blood Bank of Delmarva was established in the Delmarva region as a private, not for profit agency to collect, test, and distribute blood products. Today, the Blood Bank of Delmarva is a division of New York Blood Center and is among the nation's premium providers of blood products and services and an integral part of the Delmarva community's health care system. As of October 2019, the Blood Bank of Delmarva employs approximately 175 full- and part-time employees. Our employees are committed to the Blood Center's mission of providing a safe and adequate blood for patients within our community.
Schedule: Monday - Friday, 10:00pm - 6:00am
Responsibilities
The Hospital Services Coordinator/Logistics Driver is responsible for the safe, reliable, and timely packing, handling, transport, delivery and return of blood products and patient samples between BBD and customers. This position is also responsible for safe, reliable, and timely handling, transport, and delivery of supplies and blood products between BBD locations (including mobiles). This position is considered “essential” during severe weather or emergency operation events.
- Packs blood and blood components in accordance with procedural guidelines and complies with AABB, FDA and state and local regulations.
- Monitors incoming orders placed by hospitals using web-based inventory ordering software.
- Interfaces with hospital personnel and provides customer service satisfaction 100% of the time.
- Works with Hospital Services staff to coordinate delivery of blood products, samples and supplies.
- Performs assignment of deliveries and drivers through OnFleet
- Responsible for Central Receiving of all unprocessed blood, blood products, and supplies coming into the Christiana Center
- When called upon also performs the duties of the Logistics Driver.
- Delivers blood products and associated paperwork to depots and customer locations from BBD’s main center at our Christiana location. Ensures safe handling and delivery of blood products in a compliant and timely manner.
- Packs blood products at depots or customer locations to be returned to Christiana. Ensures safe return of blood products in a compliant and timely manner. Occasionally may be required to pick up specimens from hospital customers for delivery to BBD.
- Performs unprocessed blood and sample pickups for transport between BBD locations.
- Handles packages and materials in a compliant and safe manner. Drives vehicle(s) in manner compliant with all local, state and federal laws to ensure safe delivery of blood products, sample tubes, mail and supplies between BBD locations and customers.
- Performs fueling and general upkeep maintenance of delivery vehicles.
- Completes the Vehicle Safety Checklist and identifies any issue with the BBD vehicle each time it is driven.
- Records all product and sample transport activities in Bloodhub in real time.
- Exemplifies BBD’s Core Values and meets or exceeds customer’s service expectations.
Qualifications
- High School Diploma or equivalent.
- Must have valid Driver's License and clean driving record.
- 2 years of fulfillment, driving, and delivery experience in a role that required face to face customer interaction.
- Knowledge of the Delmarva region.
- Working knowledge of computers and MS Word
