Head of Credit Policy, Square Financial Services

Block is one company built from many blocks, all united by the same purpose of economic empowerment. The blocks that form our foundational teams — People, Finance, Counsel, Hardware, Information Security, Platform Infrastructure Engineering, and more — provide support and guidance at the corporate level. They work across business groups and around the globe, spanning time zones and disciplines to develop inclusive People policies, forecast finances, give legal counsel, safeguard systems, nurture new initiatives, and more. Every challenge creates possibilities, and we need different perspectives to see them all. Bring yours to Block.

The Role

The Head of Credit Policy role is a senior position reporting to the Chief Credit Officer (“CCrO”) and will be the person primarily responsible for the oversight and execution of the Bank’s credit program and related priorities.

You Will

• Work with the Board and Credit Risk Committee to set overall direction, risk appetite, quality, soundness, and profitability of the Bank’s credit portfolio
• Enhance the Credit Policy and program and establish a framework to ensure lending activities are in compliance with internal policies and regulatory requirements
• Partner with the Bank’s Data Science team and providing data analysis to facilitate Bank management’s ability to monitor performance and for use in decision-making, as well as for supporting investor due diligence
• Prepare monthly and quarterly lending activity and portfolio health reports along with relevant metrics such as Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) for the Bank’s senior management, internal management committees, Board of Directors, internal and external auditors as well as regulators
• Implement training programs on credit underwriting, administration and the approval process
• Managing internal and external relationships, including internal and external audit, external credit agencies, regulators to ensure accurate and timely information.
• Lead the credit related remediation efforts from internal and external audits.
• Perform daily monitoring against policy may include monitoring delinquencies, loan performing, heuristics and underwriting guidelines, any deficiencies related to underwriting and working with eng, data science, accounting and internal audit on impact analysis and remediation.

• A Bachelor’s degree in technical or business related fields such as Mathematics, Financial Engineering, Computer Science, Statistics, Data Science, Economics, Finance, Operations Research, Business Administration etc. at minimum (graduate degree preferred)
• 10 years of experience within financial institutions or as a Regulatory examiner.
• Experience with quantitative / statistical analysis, advanced machine learning modeling methodologies as well as various analytical and reporting tools such as SQL, Excel, Python etc.
• Prior senior management / executive experience including experience presenting to Board of Directors as well as external regulators is a plus
• The versatility and willingness to work in a fast paced environment as well as learn new tools and technologies on the job
• The ability to clearly communicate complex results to technical and non-technical audiences

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

While there is no specific deadline to apply for this role, U.S. roles are typically open for an average of 55 days before being filled by a successful candidate. Please refer to the date listed at the top of this job page for when this role was first posted.