What are the responsibilities and job description for the Front Desk Assistant- Enrollment Services position at Blinn College?
To provide excellent customer service to students, staff, and administrators, using professionalism at the front desk. In-person to educate, facilitate, and grow enrollment at Blinn. Provide office support and assistance in various day-to-day operations.
Essential Duties
- Assist customers in the lobby with applying, and submitting documentation for Admissions, Financial Aid, Business Services, and Housing and Residence Life.
- Use a personal computer and a variety of office software applications, including word processing, spreadsheets, presentations, and e-mail.
- Organize and maintain files, both hard copy and electronic, while ensuring confidentiality of records.
- Operate standard office equipment (e.g., copier, scanner, fax, binding machine, telephone, etc.)
- Provide excellent customer service to faculty, staff and students. -Provide clerical assistance to Enrollment Services office
- Other duties as assigned to assist with daily responsibilities.
- Good leadership skills
- Outstanding customer service skills
- Outstanding interpersonal skills
- Positive attitude and self-motivated
- Responsible, courteous, punctual, and reliable
- Good communication, both written and oral
- Good organization and time management skills
- Ability to solve problems and take initiative
- Ability to work as part of a team and independently once directed/ initiated
- Comfortable working in a diverse environment
- Keeps personal work area clean and in order
- Ability to work at least 3-4 days a week for a maximum of 19 hours per week
- Must be federal work-study eligible.
- High School degree or GED
- Previous customer service experience
- Previous clerical experience
- Excellent computer skills, including proficiency in all Microsoft Office Programs (Word, Excel, PowerPoint
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