What are the responsibilities and job description for the Scheduling Coordinator position at Blinds by Noon?
Now Hiring: Scheduling & Customer Service Coordinator
Blinds by Noon is growing fast, and we’re looking for a high-energy, organized, and experienced Scheduling & Customer Service Coordinator to join our team.
If you thrive in a fast-paced environment, love keeping things moving, and know how to handle customers with professionalism and care, we want to meet you.
What You’ll Do:
- Manage installation scheduling across multiple markets in the Southeast
- Handle inbound customer calls (questions, updates, concerns)
- Coordinate and dispatch repair/service calls
- Communicate with installers, sales teams, and customers daily
- Keep jobs moving efficiently from order to installation
- Problem-solve quickly and keep customers informed
What We’re Looking For:
- Experience working with a high-volume company (home services, retail, construction, or similar preferred)
- Strong scheduling/dispatching background
- Excellent phone presence and customer service skills
- Ability to multi-task under pressure without dropping the ball
- Highly organized and detail-oriented
- Tech-comfortable (CRM systems, scheduling tools, email, etc.)
- Team player with a “get it done” attitude
Schedule:
- Monday – Friday
- Some Saturdays as needed
Location Requirement:
- Must live near Suwanee, GA in the office in-office
Why Join Us?
- Established company with strong partnerships (major box stores)
- Fast-paced, team-oriented environment
- Opportunity to grow with a rapidly expanding operation
- You’ll play a key role in keeping our installs—and customers—on track
Pay: $20.00 - $25.00 per hour
Application Question(s):
- This position involves frequent calls and follow-up with customers and team members. Are you comfortable spending a substantial part of your day on the phone? Yes / No
- What would your typical commute to our Suwanee office be, and would that commute be manageable for you long-term? Short answer
- We’re looking for someone who wants to grow with our company. What interests you about a long-term scheduling role? Short answer
- Our office is a small team that works closely together throughout the day. What do you enjoy about that type of work environment? Short answer
- What hourly pay range are you seeking, and when could you start? Short answer
- Describe your experience scheduling appointments, coordinating routes, or managing a busy calendar. Short answer
- Are you highly proficient in Excel and comfortable using scheduling software, CRM systems, Outlook, and other Microsoft Office programs?
- Are you willing to participate in a paid, in-office trial for up to five days before a formal job offer, so we can both determine whether the role is a good fit?
Work Location: In person
Salary : $20 - $25